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Noel Pendon Location
Santa Rosa, Calabarzon, PH
Noel Pendon Work
Head of Service Excellence @ (January 2023 - Present)
Senior Service Delivery Manager @ (May 2018 - October 2022)
Service Delivery Manager @ (November 2016 - May 2018)
Quality Assurance Supervisor @ (February 2015 - November 2016)
Hybrid - Product Trainer and Nesting Team Lead @ (June 2014 - December 2014)
Quality Assurance Specialist @ (March 2013 - June 2014)
Subject Matter Expert @ (June 2011 - March 2013)
Noel Pendon Education
Our Lady of Fatima University
Bachelor of Science in Laboratory Scientist (Clinical Laboratory Science/Medical Technology/Technologist)
2003-2007
Noel Pendon Skills
Business Analytics
Customer Experience Analysis
Billing Services
Process Improvement
Quality Assurance
Training
Team Leadership
Call Centers
BPO
Customer Experience
Six Sigma
Software Documentation
Workforce Management
Management
Business Process Outsourcing Bpo
Business Process Outsourcing
Noel Pendon Summary
Noel Pendon, based in Santa Rosa, Calabarzon, PH, is currently a Head of Service Excellence at Angkas. Noel Pendon brings experience from previous roles at TTEC and TeleTech. Noel Pendon holds a 2003 - 2007 Bachelor of Science in Laboratory Scientist in Clinical Laboratory Science/Medical Technology/Technologist @ Our Lady of Fatima University. With a robust skill set that includes Business Analytics, Customer Experience Analysis, Billing Services, Process Improvement, Quality Assurance and more. Noel Pendon has 1 emails and 1 mobile phone numbers on RocketReach.
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