Manager - Information Systems Architecture @ (October 2021 - May 2022)
Technology Architect - Contact Centre and UCC @ (October 2018 - September 2021)
Senior Engineer and Lead @ (June 2015 - September 2018)
Engineer - Contact Centre and Voice Platforms @ (February 2012 - May 2015)
System Engineer - Infrastructure and UC Support @ (September 2008 - September 2011)
Nitin Kapil Education
Rajasthan University
B.E (computers)
2004-2008
St. John's School, Roorkee 1995-2003
Nitin Kapil Skills
Avaya
Budget Management
CCNA
Call Center Development
Cloud Infrastructure
Compliance & Vulnerability Management
Contact Center Management
Contact Center as a Service (CCaaS)
Cost Management
Cross-functional Team Leadership
Decision-Making
IPCC
Networking
Operational Excellence
Operations Management
Platform Engineering
Process Improvement and Optimization
Project Delivery
Project Management
Reliability Engineering
Site Reliability Engineering
Strategic Planning
Team Management
UCaaS
VoIP
Nitin Kapil Summary
Nitin Kapil, based in Bengaluru, KA, IN, is currently a Sr. Manager – Platform Engineering and Operations at Cerner Corporation. Nitin Kapil brings experience from previous roles at Cerner Corporation and Avaya. Nitin Kapil holds a 2004 - 2008 B.E in computers @ Rajasthan University. With a robust skill set that includes Avaya, Budget Management, CCNA, Call Center Development, Cloud Infrastructure and more. Nitin Kapil has 2 emails and 2 mobile phone numbers on RocketReach.
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