Head of Customer Service @ (September 2023 - December 2025)
Head of Service-Solar @ (November 2022 - September 2023)
Zonal Service Manager (Solar , Inverter and Battery) @ (October 2018 - November 2022)
Service Manager (Battery,Inverter and Solar) @ (June 2015 - October 2018)
Branch Service incharge @ (April 2013 - June 2015)
Sr Service Executive @ (August 2010 - April 2013)
Technical Support service Engineer @ (September 2005 - July 2010)
Nishant Tripathi Education
Guru Jambheshwar University
Master of Business Administration - MBA (Marketing)
2014-2016
Board of Technical Education, Uttar Pradesh (BTEUP)
Bachelor of Technology - BTech (Electrical and Electronics Engineering)
2001-2005
Nishant Tripathi Skills
Analytical Skills
Commercial Operation
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Service Training
Data Analysis
Escalations Management
Operations Management
Performance Management
Project Management
Quality Assurance
Quality Control
Quality Management
Service Delivery
Service Delivery Management
Service Desk
Service Operations
Service Standards
Nishant Tripathi Summary
Nishant Tripathi, based in Gurugram, HR, IN, is currently a HOD - Customer Service Operation at ReNew. Nishant Tripathi brings experience from previous roles at Halonix Technologies Pvt. Limited, Jakson Group, Luminous Power Technologies (P) Ltd and Genus Power infrastructure ltd. Nishant Tripathi holds a 2014 - 2016 Master of Business Administration - MBA in Marketing @ Guru Jambheshwar University. With a robust skill set that includes Analytical Skills, Commercial Operation, Customer Experience, Customer Loyalty, Customer Relationship Management (CRM) and more. Nishant Tripathi has 1 emails and 1 mobile phone numbers on RocketReach.
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