Support Manager @ C-nario (December 2008 - December 2011)
Senior Support Engineer @ C-nario (March 2006 - December 2008)
Product Manager @ (October 2000 - November 2003)
Nir Liran Education
Tel Aviv University
Bachelor’s Degree
2006-2010
Nir Liran Skills
Account Management
Agile Methodologies
Business Intelligence
Cloud Computing
Cross-functional Team Leadership
Customer Experience
Customer Insight
Customer Journeys
Customer Retention
Customer Satisfaction
Customer Service Management
Customer Service Operations
Customer Success
Customer Support
Data-driven Decision Making
Databases
English
Enterprise Software
Hardware
Integration
Key Performance Indicators
Management
Microsoft SQL Server
Network Operations Center (NOC)
Operational Excellence
People Management
Performance Metrics
Pre-sales
Proactive Monitoring
Problem Solving
Product Management
Project Management
Project Planning
Quality Assurance
Requirements Analysis
SQL
SQL Server
SaaS
Service-Level Agreements (SLA)
Software Design
Software Development
Software Project Management
Software as a Service (SaaS)
Support Engineers
TCP/IP
Team Leadership
Team Management
Technical Leadership
Technical Operations
Technical Services
Technical Support
Technical Writing
Testing
Voice of the Customer
Windows
Zendesk
Telecommunications
Customer Service
Java
Change Management
Microsoft Excel
Pre Sales
Strategic Planning
Service Level Agreements Sla
Service Level Agreements
Nir Liran Summary
Nir Liran, based in Israel, is currently a SVP Customer Experience at NoTraffic. Nir Liran brings experience from previous roles at Placer.ai, Pepperi and C-nario. Nir Liran holds a 2006 - 2010 Bachelor’s Degree @ Tel Aviv University. With a robust skill set that includes Account Management, Agile Methodologies, Business Intelligence, Cloud Computing, Cross-functional Team Leadership and more. Nir Liran has 2 emails and 1 mobile phone numbers on RocketReach.
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