Nina Cullen Email & Phone Number
Director of Customer Service @ Univerus
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Nina Cullen Location
- Wildomar, CA, US
Nina Cullen Work
- 2025 -now Director of Customer Service @
- 2024 -2025 Executive Member @
- 2023 -2025 Senior Director of Customer Success @
- 2022 -2023 Director of Customer Success and Support @
- 2021 -2022 Customer Success Director @
- 2018 -2021 Director of Customer Success @
- 2014 -2018 Manager, Support Services @
- 2012 -2014 Product Specialist @
- 2010 -2012 Technical Lead @ Epocrates
- 2008 -2010 Operations Producer @ Epocrates
- 2008 -2008 Technical Writer @
- 2008 -2008 Research Assistant - Content Developer @ eConcordia
- 2007 -2008 Teaching Assistant @
- 2008 -2008 Technical Writer @ Quantum - PSL Group Inc.
Nina Cullen Education
- Concordia University
B.Sc. (Computer Science)
2005-2008 - Columbia Basin College
A (Associate of Arts and Science)
2003-2005 - Richland High
High School Diploma
2001-2005
Nina Cullen Skills
- SMB
- Customer Advocacy
- Coaching
- Microsoft 365
- Customer Success
- Software as a Service (SaaS)
- Customer Journey Mapping
- Net Promoter Score
- Process Improvement
- Document Management
- SQL
- Technical Training
- Customer Relationship Management (CRM)
- Salesforce.com
- Product Management
- Technical Support
- Project Management
- Technical Writing
- Product Launch
- Operations Management
- Operational Planning
- Technical Documentation
- Hiring
- Metrics Reporting
- Revenue Recognition
- Sales Operations
- Customer Service
- Leadership
- People Management
- Finacial Management
- Performance Metrics
- Inside Sales
- Web Content Management
- Operational Development
- Budget Management
- Cost Control
- Customer Retention
- Business Planning
- Conference Organization
- Financial Modeling
- ARR
- Emotional Intelligence
- Up-selling
- Sales
- Hubspot CRM
- QBR
Nina Cullen Summary
- Nina Cullen, based in Wildomar, CA, US, is currently a Director of Customer Service at Univerus. Nina Cullen brings experience from previous roles at Pavilion, BEMO and arturo.ai. Nina Cullen holds a 2005 - 2008 B.Sc. in Computer Science @ Concordia University. With a robust skill set that includes SMB, Customer Advocacy, Coaching, Microsoft 365, Customer Success and more. Nina Cullen has 2 emails and 1 mobile phone numbers on RocketReach.
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