Nimit Marwaha Email & Phone Number
Vice President of Customer Success and Experience @ DMI Finance Private Limited
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Nimit Marwaha Location
- Delhi, DL, IN
Nimit Marwaha Work
- Vice President of Customer Success and Experience @ (May 2025 - Present)
- AVP Customer service- Strategy and Automation @ (April 2022 - June 2025)
- Sr. Manager Customer Insight and Quality- Customer Success @ (November 2018 - May 2022)
- Manager @ (April 2018 - November 2018)
- Manager @ (July 2015 - March 2018)
- Deputy Manager @ (October 2009 - June 2015)
- Asstt. Manager @ (September 2007 - October 2009)
- Executive @ (June 2003 - October 2007)
Nimit Marwaha Education
- Colivin Taluqudars College
Intermidiate (Business/Commerce, General)
1984-1998 - Lucknow University
B.Com
Nimit Marwaha Skills
- Analytics
- Business Development
- Business Process Improvement
- Business Strategy
- Channel Partners
- Competitive Analysis
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction Index
- Customer Service
- GSM
- Generative AI
- Handling Custmer Esclations
- Management
- Management Information Systems (MIS)
- Service Delivery
- Strategy
- Team Management
- Telecommunications
- Training
- Vendor Management
- • Key skills-handling automation projects, revenue generation through self help
Nimit Marwaha Summary
- Nimit Marwaha, based in Delhi, DL, IN, is currently a Vice President of Customer Success and Experience at DMI Finance Private Limited. Nimit Marwaha brings experience from previous roles at DMI Finance Private Limited, Bharti Airtel and Telenor. Nimit Marwaha holds a 1984 - 1998 Intermidiate in Business/Commerce, General @ Colivin Taluqudars College. With a robust skill set that includes Analytics, Business Development, Business Process Improvement, Business Strategy, Channel Partners and more. Nimit Marwaha has 2 emails and 1 mobile phone numbers on RocketReach.
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