Niloy Roy Email & Phone Number
Manager, Product Implementation @ Salesforce
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Niloy Roy Location
- Hyderabad, IN
Niloy Roy Work
- 2022 -now Manager, Product Implementation @
- 2020 -2022 Knowledge Program Manager @
- 2018 -2020 Product Owner @
- 2016 -2018 Global Operations Lead - Knowledge Management @
- 2013 -2016 Global Quality Lead - Knowledge Management @
- 2012 -2014 Knowledge Centered Support (KCS) Program Support @
- 2012 -2012 Incident Manager @
- 2010 -2012 Assistant Manager Operations @
- 2008 -2010 Subject Matter Expert @
- 2007 -2008 Technical Support Executive @
Niloy Roy Education
- College of Engineering Roorkee (COER)
B.Tech (Information Technology)
2002-2006 - DAV Centenary Public School
Senior Secondary (Science)
1997-2000 - St. Mary's Sr. Sec. School, Haridwar 1995-1996
Niloy Roy Skills
- KCS
- Certified Trainer
- Incident Management
- Management
- Integration
- ITIL
- Service Delivery
- Business Process Improvement
- Vendor Management
- IT Operations
- SLA
- IT Service Management
- People Management
- Train the Trainer
- Business Analysis
- Quality Assurance
- Major Incident
- Managed Services
- Process Engineering
- Business Process
- SLA Management
Niloy Roy Summary
- Niloy Roy, based in Hyderabad, IN, is currently a Manager, Product Implementation at Salesforce. Niloy Roy brings experience from previous roles at Salesforce, ServiceNow and Ericsson. Niloy Roy holds a 2002 - 2006 B.Tech in Information Technology @ College of Engineering Roorkee (COER). With a robust skill set that includes KCS, Certified Trainer, Incident Management, Management, Integration and more. Niloy Roy has 3 emails and 2 mobile phone numbers on RocketReach.
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