Nikki White Email & Phone Number
Business Operations and Strategy (BizOps) - People Experience Technology @ Amazon
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Nikki White Location
- United States
Nikki White Work
- Business Operations and Strategy (BizOps) - People Experience Technology @ (June 2022 - Present)
- Workforce Strategist, Disability and Leave Services @ (March 2021 - June 2022)
- Operations Manager, Social Media Customer Service @ (October 2019 - March 2022)
- Group Manager, Account Servicing @ (March 2018 - October 2019)
- Customer Service Manager @ (August 2016 - March 2018)
- College Recruiter @ (January 2016 - July 2016)
- Account Servicing Team Manager @ (January 2015 - January 2016)
- Account Servicing Team Lead - Specialty Collections @ (November 2013 - January 2015)
- Account Servicing Team Lead - Customer Service @ (October 2010 - November 2013)
- Customer Service Specialist @ (July 2009 - October 2010)
Nikki White Education
- Georgia State University
Master of Education (M.Ed.) (Educational/Instructional Technology)
2012-2017 - Georgia State University
Bachelor of Arts (B.A.) (Political Science and English)
2009-2012
Nikki White Skills
- Agile Methodologies
- Amazon Web Services (AWS)
- Analytical Skills
- Business Analysis
- Business Reviews
- Business Strategy
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Center Operations
- Cross-Functional Leadership
- Cross-Functional Leadership & Stakeholder Alignment
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data-driven Decision Making
- Event Planning
- Executive Communication & Decision Support
- Executive Decision Support
- Executive Operations
- Executive Stakeholder Management
- Global Cross-Functional Team Leadership
- Headcount Optimization
- Human Resources (HR)
- Interviewing
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Objectives and Key Results (OKRs)
- Onboarding
- Operational Excellence & Process Improvement
- Operational Planning
- Operations Management
- Organizational Design
- People Development
- People Management
- Program Management
- Project Management
- Recruiting
- Relationship Building
- Resource Allocation
- Scalability
- Sprinklr
- Sprinklr Modern Engagement
- Strategic Initiatives
- Strategic Planning
- Strategic Program Management
- Talent Planning
- Team Building
- Team Leadership
- Teamwork
- Technical Enablement
- Temporary Staffing
- Third-Party Vendor Management
- Time Management
- Training
- Training & Development
- Vendor Contracts
- Workforce Planning & Organizational Design
Nikki White Summary
- Nikki White, based in United States, is currently a Business Operations and Strategy (BizOps) - People Experience Technology at Amazon. Nikki White brings experience from previous roles at Amazon. Nikki White holds a 2012 - 2017 Master of Education (M.Ed.) in Educational/Instructional Technology @ Georgia State University. With a robust skill set that includes Agile Methodologies, Amazon Web Services (AWS), Analytical Skills, Business Analysis, Business Reviews and more. Nikki White has 2 emails and 3 mobile phone numbers on RocketReach.
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