Vice President, IT Engineering, Networks and Solution Delivery @ Akamai Technologies
5 free lookup(s).
Nikki Parsons Location
California, United States
Nikki Parsons Work
2024 -
now Board Member @
2023 -
now Vice President, IT Engineering, Networks and Solution Delivery @
2017 -
now Director Of System Engineering @
2014 -
now Program Director @
2019 -
2023 Senior Director, Systems Engineering @
2012 -
2014 Global Network Services Manager @
2010 -
2012 Network Services Manager @
2007 -
2011 EMEA IT Network and Service Desk Manager @
2004 -
2007 IT Service Desk Manager @
2003 -
2004 IT Helpdesk Manager @
Nikki Parsons Education
Saint Mary's College of California
Master of Business Administration (M.B.A.) (Global Business)
2013
-
2015
ITIL V2 Service Manager
ITIL V2 Service Manager (ITIL)
2009
-
2009
Birmingham City University
BSc (Management)
2003
-
2007
Nikki Parsons Skills
ITIL
Help Desk Support
Management
Networking
Team Management
Vendor Management
Incident Management
IT Management
IT Service Management
Service Delivery
PRINCE2
Information Technology
IT Strategy
IT Operations
Process Improvement
Change Management
Project Management
Service Desk
Citrix
Data Center
Outsourcing
Resource Management
Service Management
Recruiting
Call Center
Technical Support
Business Process
Troubleshooting
Team Leadership
Cisco Technologies
Infrastructure
Project Delivery
Staff Management
CRM
Account Management
Telecommunications
Active Directory
Disaster Recovery
Software Installation
Enterprise Software
Strategy
Visio
Call Centers
System Deployment
Leadership
Microsoft Office
Business Analysis
Public Speaking
SQL
Software As A Service Saas
Network Security
Network Architecture
Security
Integration
Software as a Service
Nikki Parsons Summary
Nikki Parsons, based in California, United States, is currently a Vice President, IT Engineering, Networks and Solution Delivery at Akamai Technologies. Nikki Parsons brings experience from previous roles at Scientific Adventures for Girls and Akamai Technologies. Nikki Parsons holds a 2013 - 2015 Master of Business Administration (M.B.A.) in Global Business @ Saint Mary's College of California. With a robust skill set that includes ITIL, Help Desk Support, Management, Networking, Team Management and more. Nikki Parsons has 1 emails and 1 mobile phone numbers on RocketReach.
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