Senior Manager, Customer Intelligence @ (February 2015 - May 2016)
Manager, Client Service Center Operations @ (April 2013 - January 2015)
Senior Operations Associate @ (July 2012 - March 2013)
CSC Analyst @ (February 2012 - June 2012)
Assistant Neighborhood Manager @ (April 2010 - December 2011)
Resident Service Specialist(RSS) @ (May 2008 - April 2010)
Nikki Pooler Education
Harvard Business School Executive Education 2022-2022
Nikki Pooler Skills
Budgets
Call Center
Call Centers
Constructive Feedback
Customer Retention
Customer Satisfaction
Customer Service
Diversity & Inclusion
Employee Relations
Forecasting
Hiring
Implementation Of Policies
Leading Meetings
Meeting Facilitation
Mentoring
Mentoring Of Staff
Microsoft Excel
Microsoft Office
Organizational Leadership
Process Improvement
Talent Management
Team Building
Team Leadership
Time Management
Training & Development
Vendor Management
Workforce Management
Recruiting
Data Entry
Schedules
Employee Training
Phone Skills
Spreadsheets
Residential Buildings
Conflict Management
DISC
Fair Housing
Staff Scheduling
Appointment Scheduling
Fast Learner
Attention To Detail
Building Maintenance
Promotions
Training and Development
Executive Support
Marketing
Nikki Pooler Summary
Nikki Pooler, based in Belfast, ME, US, is currently a VP Client Success and Sales Strategy at Signify Health. Nikki Pooler brings experience from previous roles at Signify Health and athenahealth. Nikki Pooler holds a 2022 - 2022 Harvard Business School Executive Education. With a robust skill set that includes Budgets, Call Center, Call Centers, Constructive Feedback, Customer Retention and more. Nikki Pooler has 2 emails and 1 mobile phone numbers on RocketReach.
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