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Nikki Marshall Location
Toronto, ON, CA
Nikki Marshall Work
Technical Account Manager @ (June 2023 - Present)
Associate Technical Account Manager @ (July 2021 - June 2023)
IT Specialist and Project Coordinator @ (August 2010 - August 2020)
Desktop Support Specialist @ (April 2009 - May 2010)
Customer Support and Jr. Linux Administrator @ (October 2005 - April 2009)
Customer Service Representative @ (January 2003 - January 2005)
Project Coordinator and Sales Order Entry and (Interim) Refurb Department Manager @ Systech Retail Systems (January 1999 - September 2002)
Refurb Technician @ Systech Retail Systems (July 1997 - January 1999)
Nikki Marshall Education
DeVry University
Bachelor of Science (BSc) (Computer Information Systems)
2014-2016
Université Sainte-Anne
(French Studies)
2007-2008
DeVry Institute of Technology
Diploma (Electronics Technician)
1993-1997
Nikki Marshall Skills
ITIL
Troubleshooting
Customer Service
Project Management
Team Leadership
Linux
Microsoft Office
Computer Hardware
Hardware
Software Documentation
Microsoft SQL Server
System Administration
Technical Support
VPN
Servers
Disaster Recovery
Windows 7
Security
Active Directory
IT Service Management
Service Desk Plus
Interpersonal Communication
Written Communication
Windows Desktop Administration
Windows Remote Desktop
Organizational and Writing Skills
Help Desk Support
Foundation Certificate in It Service Management
Computer Literacy
Information Security Awareness
Training Delivery
Customer Communication
Charity Work
Customer Support
Microsoft Project
Project Management Software
MS Project
Visio
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Employee Training
Inter Departmental Collaboration
Problem Solving
Nikki Marshall Summary
Nikki Marshall, based in Toronto, ON, CA, is currently a Technical Account Manager at Amazon Web Services (AWS). Nikki Marshall brings experience from previous roles at Amazon Web Services (AWS), College of the North Atlantic - Qatar, GenieKnows.com and Master Merchant Systems. Nikki Marshall holds a 2014 - 2016 Bachelor of Science (BSc) in Computer Information Systems @ DeVry University. With a robust skill set that includes ITIL, Troubleshooting, Customer Service, Project Management, Team Leadership and more. Nikki Marshall has 3 emails on RocketReach.
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