Nikki Lyons Email
Escalation Manager @ Swyft Energy
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Nikki Lyons Location
- Cork, IE
Nikki Lyons Work
- 2019 -now Escalation Manager @
- 2018 -2019 Project Lead @
- 2016 -2018 Retentions team leader @
- 2016 -2016 Sales Team Lead @
- 2016 -2016 Team Leader @
- 2015 -2016 Product Specialist @
- 2015 -2015 Trainer @
- 2014 -2015 Data Entry Supervisor @
- 2014 -2014 Customer Service Advisor @
- 2009 -2014 Customer Service Manager @
- 2006 -2009 Assistant @
Nikki Lyons Education
- Munster Technological University
Bachelor of Arts - BA (Human Resource Management)
2024-2027 - St. Aidan's Community College
Leaving Certificate (Leaving Cert)
2002-2008 - Munster Technological University
Bachelor of Arts - BA (Human Resources Management)
2024
Nikki Lyons Skills
- Training
- Cash Management
- Call Centers
- Train the Trainer
- Train the Trainer Certification
- Call Quality
- People Management
- Back office team leader
- Front office team leader
- Team Building
- Cross-functional Team Leadership
- Team Leadership
- Team Motivation
- Team Mentoring
- Training Facilitation
- Reporting
- Call Center Administration
- Customer Service
- Teamwork
- Time Management
- Microsoft Office
- Management
- Team Management
- Performance Management
- Coaching
- Contact Centers
- Sales
- Microsoft Excel
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Customer Experience
- Outsourcing
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Leadership
- Report Writing
- Communication
- Customer Relationship Management
- Project Management
- Staff Development
- Energy
- Renewable Energy
- Business Development
- Engineering
- Project Engineering
- Project Planning
- Strategy
- Petroleum
- Strategic Planning
- Power Plants
- Telecommunications
- Power Generation
- Gas
- Wind Energy Development
Nikki Lyons Summary
- Nikki Lyons, based in Cork, IE, is currently a Escalation Manager at Swyft Energy. Nikki Lyons brings experience from previous roles at Abtran. Nikki Lyons holds a 2024 - 2027 Bachelor of Arts - BA in Human Resource Management @ Munster Technological University. With a robust skill set that includes Training, Cash Management, Call Centers, Train the Trainer, Train the Trainer Certification and more. Nikki Lyons has 2 emails on RocketReach.
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