Nikki Arora Email
Sales and Operations Manager @ innomatics
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Nikki Arora Location
- Gurugram, HR, IN
Nikki Arora Work
- 2024 -now Sales and Operations Manager @
- 2023 -2024 Marketing Manager @
- 2022 -2022 Business Manager @
- 2018 -2022 Sales Operations at FirstWave Cloud Technology, NSW Australia @
- 2016 -2017 Program Manager Program Management Office @
- 2012 -2016 Senior Manager - Service Strategy and Program Management (B2B) @
- 2008 -2012 Senior Manager - Strategy and Customer Service Planning Analyst (B2B) @
- 2007 -2008 Manager - Top Management Escalations and High Value Customer Retention @
- 2004 -2007 Care Touch Call Center Team Leader and Care Touch life cycle management @
- 2003 -2004 Club Royale - Circle Coordinator @ Escotel Mobile Communications (now Idea Cellular Ltd)
- 2002 -2003 Customer Service Executive @ Escotel Mobile Communications (now Idea Cellular Ltd)
Nikki Arora Education
- Amity Business School
MBA (Marketing)
2007-2009 - Sophia Girls School / Meerut Public School
Nikki Arora Skills
- Customer Lifecycle Management
- Cross-functional Team Leadership
- Telecommunications
- Loyalty Programs
- IP
- VAS
- Program Management
- Team Management
- Management
- Pre-sales
- Channel Partners
- Product Marketing
- Service Delivery
- Sales Operations
- Customer Retention
- GSM
- MIS
- Leadership
- Vendor Management
- Call Centers
- Operations Management
- Customer Satisfaction
- Strategy
- Cross Functional Team
- Customer Lifecycle
- Business Analysis
- Public Speaking
- Business Strategy
- Cross Functional Team Leadership
- Pre Sales
Nikki Arora Summary
- Nikki Arora, based in Gurugram, HR, IN, is currently a Sales and Operations Manager at innomatics. Nikki Arora brings experience from previous roles at TERRAGRN, FirstWave Cloud Technology and Nxtra by Airtel. Nikki Arora holds a 2007 - 2009 MBA in Marketing @ Amity Business School. With a robust skill set that includes Customer Lifecycle Management, Cross-functional Team Leadership, Telecommunications, Loyalty Programs, IP and more. Nikki Arora has 2 emails on RocketReach.
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