Niki Storey Email
Group Strategy and Transformation Director @ Enginuity
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Niki Storey Location
- Macclesfield, GB
Niki Storey Work
- Group Strategy and Transformation Director @ (March 2026 - Present)
- Business Services Director @ (July 2023 - April 2026)
- Head of Business Transformation @ (February 2021 - June 2023)
- Head of Programme Change @ (February 2018 - February 2021)
- Household Transformation Lead @ (February 2016 - February 2021)
- Head of Innovation and Incubation @ (January 2015 - February 2016)
- Customer Service Manager @ (January 2010 - December 2014)
- Contact Centre Manager @ (January 2009 - January 2010)
- Operations Manager @ (January 2006 - January 2009)
- Team Leader @ (October 2005 - April 2006)
- Team Manager @ Garlands (January 2004 - January 2005)
- Legal adviser Payline @ Touchstone Housing (January 2002 - January 2004)
Niki Storey Education
- Bontang
- Northumbria University
Bachelor of Education - BEd (Primary)
Niki Storey Skills
- BPO
- Business Analysis
- Business Process
- Business Process Improvement
- Business Process Mapping
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Complaint Management
- Contact Centers
- Culture Change
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Employee Engagement
- Energy Markets
- Governance
- Incident Management
- Leadership
- Management
- Management Development
- Operations Management
- Outsourcing
- PRINCE2
- People Development
- Performance Improvement
- Performance Management
- Process Engineering
- Process Improvement
- Program Management
- Project Delivery
- Proposition Development
- Quality Assurance
- Resource Management
- Service Delivery
- Service Management
- Sla
- Smart Metering
- Stakeholder Management
- TUPE
- Team Leadership
- Team Management
- Telecommunications
- Telemarketing
- Training Delivery
- Vendor Management
- Workforce Management
- Transformations
- Public Speaking
- Strategic Planning
- Operations
- Microsoft Office
- Microsoft Excel
- Legal Research
- Customer Service
Niki Storey Summary
- Niki Storey, based in Macclesfield, GB, is currently a Group Strategy and Transformation Director at Enginuity. Niki Storey brings experience from previous roles at Enginuity and NWG (Northumbrian Water Group). Niki Storey holds a Bontang. With a robust skill set that includes BPO, Business Analysis, Business Process, Business Process Improvement, Business Process Mapping and more. Niki Storey has 2 emails on RocketReach.
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Top Enginuity Employees
Richard Fleetwood
Head of IT
London, England, GB
Niki Storey
Group Strategy and Transformation Director
Macclesfield, GB
Angie Harris
Head of People
Slaley, England, GB
Karen Ellis
Head of Operations
Middlesbrough, GB
Ian Smith
Business Partner
Bridgend, GB
Cathryn Mcmi
Senior Policy and Public Affairs Manager
United Kingdom
Marie Rowlands
Financial Controller
England, United Kingdom
Helina Turbel
Digital Marketing Lead
Leicester, GB
Lee Higgins
Sector Intelligence Manager
Sheffield, GB
Zachary Plummer
Data Engineer
Spennymoor, GB
Andy Nuttall
IT Technical Manager
Bournemouth, England, GB
Alan Jones
chairman
Derby, GB
Roy Mayer
Transformation and Change Project Manager
Cambridge, GB
Rachael D
Group Head Marketing
London, GB
Ann Watson
Chief Executive Officer
London, England, GB
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