Niki Storey Email
Business Services Director @ Enginuity
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Niki Storey Location
- Macclesfield, GB
Niki Storey Work
- 2023 -now Business Services Director @
- 2021 -2023 Head of Business Transformation @
- 2018 -2021 Head of Programme Change @
- 2016 -2021 Household Transformation Lead @
- 2015 -2016 Head of Innovation and Incubation @
- 2010 -2014 Customer Service Manager @
- 2009 -2010 Contact Centre Manager @
- 2006 -2009 Operations Manager @
- 2005 -2006 Team Leader @
- 2004 -2005 Team Manager @ Garlands
- 2002 -2004 Legal adviser Payline @ Touchstone Housing
Niki Storey Education
- Hunmanby hall 1984-1991
- Bontang
- Northumbria University
Bachelor of Education - BEd (Primary)
Niki Storey Skills
- Leadership
- Customer Experience
- TUPE
- Smart Metering
- BPO
- Transformations
- Business Transformation
- Stakeholder Management
- Public Speaking
- Employee Engagement
- Call Center
- Customer Retention
- Complaint Management
- People Development
- Customer Satisfaction
- Incident Management
- Telecommunications
- Business Analysis
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Energy Markets
- Quality Assurance
- Strategic Planning
- Workforce Management
- Telemarketing
- Operations
- Microsoft Office
- Operations Management
- Contact Centers
- Program Management
- Microsoft Excel
- Business Process
- Legal Research
- Change Management
- Customer Service
- Sla
- Training Delivery
- Service Management
- PRINCE2
- Business Process Improvement
- Governance
- Management
- Management Development
- Coaching
- Outsourcing
- Process Engineering
- Business Process Mapping
- Proposition Development
- Service Delivery
- Call Centers
- Performance Improvement
- CRM
- Project Delivery
- Performance Management
- Culture Change
Niki Storey Summary
- Niki Storey, based in Macclesfield, GB, is currently a Business Services Director at Enginuity. Niki Storey brings experience from previous roles at Enginuity, NWG (Northumbrian Water Group) and RWE npower. Niki Storey holds a 1984 - 1991 Hunmanby hall. With a robust skill set that includes Leadership, Customer Experience, TUPE, Smart Metering, BPO and more. Niki Storey has 2 emails on RocketReach.
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