Nikhil Niranjan Email & Phone Number
VP and Head Of Customer Experience @ True Balance
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Nikhil Niranjan Location
- Gurugram, HR, IN
Nikhil Niranjan Work
- 2022 -now VP and Head Of Customer Experience @
- 2022 -now VP and Head – Customer Experience and Principal Nodal Officer @
- 2019 -2022 Head – Customer Experience, Cross Sell and Insurance @ Clix Capital
- 2009 -2019 Assistant Vice President – Project Management - Customer Experience @
- 2005 -2009 Manager – Business Recovery Unit, Renewals @
- 2002 -2005 Customer Care Specialist @ IBM Daksh Business Process Service (P) Ltd., Delhi
- 2022 -now Head Of Customer Experience @
Nikhil Niranjan Education
- Indian School of Business
Executive Education (Leadership with AI)
2026-2026 - Centre for Development of Advanced Computing (C-DAC)
PGDCA
2001-2003 - Delhi University
Bachelor of Arts (Economics) (Economics)
1997-2000
Nikhil Niranjan Skills
- Leadership
- Six Sigma
- Customer Relationship Management Crm
- BPO
- Banking
- Employee Engagement
- Business Relationship Management
- Insurance
- Key Account Management
- Soft Skills
- Account Management
- Customer Retention
- Channel Partners
- Cross Selling
- Customer Satisfaction
- Business Development
- Relationship Management
- Business Analysis
- Vendor Management
- Team Management
- Microsoft Word
- Business Process Outsourcing Bpo
- Management Information Systems Mis
- Customer Service
- Bancassurance
- Project Planning
- Management
- Outsourcing
- MIS
- Process Management
- Service Delivery
- Call Centers
- CRM
- Performance Management
- Customer Relationship Management
- Business Process Outsourcing
- Management Information Systems
Nikhil Niranjan Summary
- Nikhil Niranjan, based in Gurugram, HR, IN, is currently a VP and Head Of Customer Experience at True Balance. Nikhil Niranjan brings experience from previous roles at True Balance, Clix Capital, Canara HSBC Oriental Bank of Commerce Life Insurance Company and Max New York Life Insurance Co. Ltd. Nikhil Niranjan holds a 2026 - 2026 Executive Education in Leadership with AI @ Indian School of Business. With a robust skill set that includes Leadership, Six Sigma, Customer Relationship Management Crm, BPO, Banking and more. Nikhil Niranjan has 2 emails and 1 mobile phone numbers on RocketReach.
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Top True Balance Employees
Ashish Aggarwal
Chief Marketing Officer
Gurugram, HR, IN
Nikhil Niranjan
VP and Head Of Customer Experience
Gurugram, HR, IN
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Gurugram, HR, IN
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