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Nikhil Gupta Location
Dubai, AE
Nikhil Gupta Work
2026 -now Chief Customer Officer @
2022 -2026 Head of Customer Experience @
2019 -2022 Associate Director, Professional Services @
2015 -2019 Vice President, Operations @
2015 -2015 City Operations Head @
2013 -2015 Client Operations Manager @
2010 -2013 Pod Lead @
2007 -2008 Intern @
Nikhil Gupta Education
National Institue of Technology(NIT), Srinagar
Bachelor of Technology (BTech) (Mechanical Engineering)
2005-2009
Nikhil Gupta Skills
Team Management
Management
Process Improvement
Analysis
Operations Management
Business Development
CRM
Strategy
Vendor Management
Project Management
Quality Assurance
Strategic Planning
Customer Relationship Management (CRM)
Process Management
Business Process Improvement
Quality Management
Six Sigma
Cloud Computing
Cross Selling
Customer Satisfaction
Customer Retention
Business Strategy
Business Analysis
Market Research
Account Management
Pre-sales
Service Delivery
Supply Chain Management
Entrepreneurship
Start-ups
Professional Services
Team Leadership
Leadership
Cross-functional Team Leadership
Team Building
People Skills
Capacity Planning
Subject Matter Experts
Resource Allocation
Cross Functional Team Building
Customer Service Operations
Start-up Ventures
ERP Implementations
Go-to-market Strategy
Robotic Process Automation (RPA)
New Product Implementations
General Management
Problem Solving
Startup Development
Project Planning
SQL
Escalations Management
Up-selling
Risk Management
Customer Relationship Management Crm
Requirements Analysis
Sales
Inside Sales
Microsoft Office
Program Management
Microsoft Excel
Up Selling
Cross Functional Team Leadership
Training
Product Management
Customer Service
Pre Sales
Customer Relationship Management
Nikhil Gupta Summary
Nikhil Gupta, based in Dubai, AE, is currently a Chief Customer Officer at Verloop.io. Nikhil Gupta brings experience from previous roles at Verloop.io, PowerSchool, Jana Care and Swiggy. Nikhil Gupta holds a 2005 - 2009 Bachelor of Technology (BTech) in Mechanical Engineering @ National Institue of Technology(NIT), Srinagar. With a robust skill set that includes Team Management, Management, Process Improvement, Analysis, Operations Management and more. Nikhil Gupta has 2 emails and 1 mobile phone numbers on RocketReach.
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