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Nikhil Bhalla Location
Gurugram, HR, IN
Nikhil Bhalla Work
Vice President Information Technology @ (February 2023 - Present)
AVP Global Service Desk, Chatbot and Automation Manager @ (September 2016 - February 2023)
Senior Manager IT @ (March 2011 - July 2016)
Incident Manager @ Convergys (June 2009 - March 2011)
Team Manager - Operations @ (February 2006 - May 2009)
Nikhil Bhalla Education
DAV
Nikhil Bhalla Skills
Management
Customer Relationship Management Crm
BPO
Incident Management
Business Process Outsourcing Bpo
Outsourcing
Business Analysis
Vendor Management
Team Management
Transition Management
Service Delivery
Call Centers
Sla
ITIL
Technical Support
Service Management
IT Service Management
Business Process Outsourcing
Customer Relationship Management
Nikhil Bhalla Summary
Nikhil Bhalla, based in Gurugram, HR, IN, is currently a Vice President Information Technology at Teleperformance. Nikhil Bhalla brings experience from previous roles at GENPACT, iYogi, Convergys and HCL Technologies. Nikhil Bhalla holds a DAV. With a robust skill set that includes Management, Customer Relationship Management Crm, BPO, Incident Management, Business Process Outsourcing Bpo and more. Nikhil Bhalla has 1 emails and 2 mobile phone numbers on RocketReach.
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