Nigel Mears Email & Phone Number
Contact Centre Manager @ Opus Energy
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Nigel Mears Location
- Cardiff, GB
Nigel Mears Work
- Contact Centre Manager @ (July 2016 - Present)
- Operations Manager (Customer Recovery) @ (July 2011 - July 2016)
Nigel Mears Education
- Cathays High School 1995-2001
Nigel Mears Skills
- Change Management
- Call Centers
- Management
- Team Management
- COPC
- Business Process Outsourcing Bpo
- Coaching
- Sla
- Process Migration
- Performance Management
- Contact Centers
- Stakeholder Management
- Process Excellence
- Operations
- MIS
- Transition Management
- Offshoring
- Shared Services
- Service Delivery
- Workforce Management
- Vendor Management
- Project Management
- Outsourcing
- BPO
- Customer Experience
- Business Process Outsourcing
Nigel Mears Summary
- Nigel Mears, based in Cardiff, GB, is currently a Contact Centre Manager at Opus Energy. Nigel Mears brings experience from previous roles at Webhelp UK. Nigel Mears holds a 1995 - 2001 Cathays High School. With a robust skill set that includes Change Management, Call Centers, Management, Team Management, COPC and more. Nigel Mears has 1 emails and 2 mobile phone numbers on RocketReach.
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