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Nigel Blackburn Location
England, United Kingdom
Nigel Blackburn Work
2018 -now Head of Contact Centre Operations @
2009 -2017 Contact Centre Leader @
1999 -2008 Sales and Customer Service Manager @
1994 -1999 Branch Operations Manager @ Dun & Bradstreet Ltd
Nigel Blackburn Education
Nottingham Trent University
(Business Studies)
1981-1984
Mayflower Comprehensive 1974-1981
Nigel Blackburn Skills
Customer Retention
Leadership
Management
Team Building
Operations Management
Contact Centers
Sales Process
Banking
Customer Satisfaction
Negotiation
Team Leadership
Call Centers
Customer Service
Insurance
Account Management
Sales Management
Sales
Performance Management
Nigel Blackburn Summary
Nigel Blackburn, based in England, United Kingdom, is currently a Head of Contact Centre Operations at mplcontact. Nigel Blackburn brings experience from previous roles at Pendragon PLC, RBS Insurance and Dun & Bradstreet Ltd. Nigel Blackburn holds a 1981 - 1984 Nottingham Trent University. With a robust skill set that includes Customer Retention, Leadership, Management, Team Building, Operations Management and more. Nigel Blackburn has 2 emails on RocketReach.
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