Nigel Blackburn Email
Head of Contact Centre Operations @ MPL Contact
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Nigel Blackburn Location
- England, United Kingdom
Nigel Blackburn Work
- Head of Contact Centre Operations @ (March 2018 - Present)
- Contact Centre Leader @ (September 2009 - August 2017)
- Sales and Customer Service Manager @ (November 1999 - January 2008)
- Branch Operations Manager @ Dun & Bradstreet Ltd (January 1994 - January 1999)
Nigel Blackburn Education
- Nottingham Trent University
(Business Studies)
1981-1984 - Mayflower Comprehensive 1974-1981
Nigel Blackburn Skills
- Customer Retention
- Leadership
- Management
- Team Building
- Operations Management
- Contact Centers
- Sales Process
- Banking
- Customer Satisfaction
- Negotiation
- Team Leadership
- Call Centers
- Customer Service
- Insurance
- Account Management
- Sales Management
- Sales
- Performance Management
Nigel Blackburn Summary
- Nigel Blackburn, based in England, United Kingdom, is currently a Head of Contact Centre Operations at mplcontact. Nigel Blackburn brings experience from previous roles at Pendragon PLC, RBS Insurance and Dun & Bradstreet Ltd. Nigel Blackburn holds a 1981 - 1984 Nottingham Trent University. With a robust skill set that includes Customer Retention, Leadership, Management, Team Building, Operations Management and more. Nigel Blackburn has 2 emails on RocketReach.
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