Manager Operations @ (August 2008 - February 2010)
Manager Professional Services Small and Medium Enterprises @ Raet BV (May 2007 - July 2008)
Manager ICT, Services and Support @ (January 2005 - April 2007)
ICT and MIS Manager @ (April 2001 - December 2004)
Senior Management Consultant @ (May 1995 - March 2001)
CIO and Co-Owner @ (September 1989 - April 1995)
Supervisor and Project Leader @ Inter/View Market Research (December 1983 - August 1989)
Niels Eeken Education
Vrije Universiteit Amsterdam (VU Amsterdam)
Master of Science (M.Sc.)
1988-1993
Amsterdam University of Applied Sciences
Bachelor of Sport and Physical Education
1983-1987
Fioretti College Lisse 1978-1983
Niels Eeken Skills
ITIL
Integration
Telecommunications
Service Management
Strategy
Managed Services
Management
Mobile Devices
Quality Assurance
Operations Management
ICT
IT Service Management
Scrum
Agile Project Management
Account Management
Management Consulting
Professional Services
Program Management
PRINCE2
Outsourcing
Information Technology
Analytical Skills
Artificial Intelligence (AI)
Business Development
Business Process Outsourcing (BPO)
Business-to-Business (B2B)
Coaching
Communication
Consultancy Services
Consulting
Cross-Cultural Communication Skills
Cross-functional Team Leadership
Cultural Awareness
Customer Experience
Customer Insight
Customer Success
Customer Support
Executive Management
Executive Team
Field Operations
Information and Communications Technology (ICT)
Inspiration
Leadership
Negotiation
Operational Excellence
Operational Improvement
Operational Strategy
Operations
Partner Relationship Management
Performance Improvement
Presales
Problem Solving
Recruiting
Resource Allocation
Responsiveness
Sales
Service Delivery
Service Operations
Solution Focused
Strategic Development
Strategic Initiatives
Strategic Planning for Growth
Team Leadership
Niels Eeken Summary
Niels Eeken, based in Amsterdam, NH, NL, is currently a COO Enreach NL, CSO Enreach at Enreach NL. Niels Eeken brings experience from previous roles at Enreach, Voiceworks, Summa Communications and Crowdynews. Niels Eeken holds a 1988 - 1993 Master of Science (M.Sc.) @ Vrije Universiteit Amsterdam (VU Amsterdam). With a robust skill set that includes ITIL, Integration, Telecommunications, Service Management, Strategy and more. Niels Eeken has 3 emails and 1 mobile phone numbers on RocketReach.
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