Niel Dercksen Email
Information Technology Support Engineer (Call Centre) @ ER24
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Niel Dercksen Location
- Johannesburg, GP, ZA
Niel Dercksen Work
- Information Technology Support Engineer (Call Centre) @ (July 2020 - Present)
- Engineer and Service Desk Engineer @ (January 2020 - June 2020)
- Technical Service Teamleader @ ATIO Pty Ltd (November 2018 - December 2019)
- First Call Resolution Manager @ ATIO Pty Ltd (October 2006 - November 2018)
- Remote Support Engineer @ ATIO Pty Ltd (July 1998 - September 2006)
Niel Dercksen Education
- Pretoria Tuine 1991-1995
Niel Dercksen Skills
- Contact Centre
- SIP Trunking
- Switches
- MPLS
- Call Centers
- Pre Sales
- Avaya
- WAN
- Telecommunications
- Cisco Technologies
- Voice Mail
- Managed Services
- Avaya Technologies
- Technical Support
- Troubleshooting
- ISDN
- Strategic Planning
- SIP
- Network Design
- Team Leadership
- H.323
- Training
- Telephony
- Wireless
- Contact Centers
- CTI
- QoS
- Avaya Products
- Unified Communications
- IP
- TCP/IP
- VPN
- Lan Wan
- Routing
- IVR
- ACD
- VoIP
- Avaya IP Telephony
- Avaya Site Administration Asa
- Nectar Monitoring
- Avaya Aura
- Avaya Communication Manager
- Avaya Site Administration
Niel Dercksen Summary
- Niel Dercksen, based in Johannesburg, GP, ZA, is currently a Information Technology Support Engineer (Call Centre) at ER24. Niel Dercksen brings experience from previous roles at Illation AI and ATIO Pty Ltd. Niel Dercksen holds a 1991 - 1995 Pretoria Tuine. With a robust skill set that includes Contact Centre, SIP Trunking, Switches, MPLS, Call Centers and more. Niel Dercksen has 1 emails on RocketReach.
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