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Nicole McGrath Location
Bethesda, MD, US
Nicole McGrath Work
2022 -now Director, CX and EX at H Street Management Co, a Graham Ourisman Company @
2019 -2021 General Manager, Bethesda Center @
2017 -2019 Director of Experience @
2012 -2017 EA @
2011 -2012 General Manager @
2008 -2011 Owner and Organizer @ Nicole McGrath Organizing - OM Home Exit Chaos, Enter Calm
2005 -2006 Account Executive - Major Account @
2022 -now Director, CX and EX, Special Projects @ H Street Management, Ourisman Automotive
2004 -2005 Senior Associate @ Heiden Group
2001 -2004 Global Account Manager @ Check Point Software
1996 -2001 Sales and Project Management @
1994 -1996 Financial Management Consultant @ Arthur Andersen
1996 -2001 Sales and Project Management @
Nicole McGrath Education
Virginia Tech
Bachelor's Degree, Family and Child Development (Human Development and Family Studies, General)
Nicole McGrath Skills
Customer Retention
CRM
Customer Satisfaction
Account Management
Program Management
Problem Solving
Customer Service
Team Building
Training
Achieving Financial Targets
Salesforce.com
Management
Leadership
Customer Experience
Tenancy Management
Website Development
Social Media
Client Relationship Building
Customer Relations
Strategic Partnerships
Contract Management
Customer Focus
Workflow
Business Relationship Management
Operational Systems
Database Management
Sales
Video News
Start Ups
Shared Office Space
Office Management
Business Development
Collections
Team Management
Team Leadership
Knowledge of Business Machines
Finance
Strategic Planning
Strategy
Annual Budgets
Sales Management
Operations
Online Advertising
Microsoft Office
Relationship Building
Customer Insight
P&l Management
Marketing
Effective Communication
Organizational Behavior
Time Management
Monthly Reporting
Contract Negotiation
Tenant Coordination
Commercial Leasing
Brand Strategy
Teamwork
Leading Online Arabic News Source
Knowledge of Telephone Systems
Project Management
Brand Management
Marketing Strategy
Accounts Payable
Commercial Real Estate
Accounts Receivable
Management Skills
Organization
Chief of Staff
Pricing Negotiation
Strategic Sourcing
Value Based Selling
Brand Architecture
Property Management
HubSpot
Google Suite
Zendesk
Reynods And Reynolds
Organizational And Writing Skills
Aircall
Communication
Client Services
Slack
Elead
Salesforce
Customer Experience Management
Customer Engagement
Nicole McGrath Summary
Nicole McGrath, based in Bethesda, MD, US, is currently a Director, CX and EX at H Street Management Co, a Graham Ourisman Company at Ourisman. Nicole McGrath brings experience from previous roles at Carr Workplaces and DARCARS Automotive Group. Nicole McGrath holds a Bachelor's Degree, Family and Child Development in Human Development and Family Studies, General @ Virginia Tech. With a robust skill set that includes Customer Retention, CRM, Customer Satisfaction, Account Management, Program Management and more. Nicole McGrath has 2 emails and 1 mobile phone numbers on RocketReach.
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