Nicole Lederman Email & Phone Number
Sr. Customer Success Manager @ BrightHire
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Nicole Lederman Location
- California, United States
Nicole Lederman Work
- 2023 -now Sr. Customer Success Manager @
- 2021 -2023 Sr. Customer Success Manager - Strategic Accounts @
- 2019 -2023 Founding Customer Success Manager and First Hire @
- 2017 -2019 Fraud Prevention Manager @
- 2017 -2019 Customer Success Manager (Billing Platform) @
- 2017 -2017 Accounts Receivable Specialist @
- 2016 -2017 AP and Payroll Accountant @
- 2015 -2016 Head of Admissions @ Animation Mentor
- 2015 -2016 Operations Manager @ Animation Mentor
- 2014 -2016 Bursar @ Animation Mentor
- 2014 -2015 Office Manager @ Animation Mentor
- 2013 -2014 Operations Management Specialist @
- 2007 -2011 Teacher and Sales Administration @
Nicole Lederman Education
- Harvard Business School Online
Strategy Execution Certificate (Business Administration, Management and Operations)
2021-2021 - Sonoma State University
Bachelor of Arts (BA) (Developmental and Child Psychology)
2006-2009 - Chabot College
(Developmental and Child Psychology)
2004-2006
Nicole Lederman Skills
- Artificial Intelligence (AI)
- Customer Satisfaction
- Renewal Retention
- Renewals
- Account Planning
- Voice of the Customer
- Business-to-Business (B2B)
- Account Management
- Software Implementation
- Strategic Planning
- Software as a Service (SaaS)
- Early-stage Startups
- Customer Experience Management
- Customer Retention
- Customer Experience
- Customer Relationship Management (CRM)
- Onboarding
- Product Development
- Product Management
- Risk Management
- Finance
- Start-ups
- Reporting & Analysis
- Travel
- Product Launch
- Customer Success
- QuickBooks
- Salesforce.com
- JIRA
- SaaS
- Public Speaking
- Teaching
- Management
- Leadership
- Customer Support
- Customer Service
- Training Delivery
- Teamwork
- Creative Problem Solving
- Collaborative Problem Solving
- Written Communication
- Early Childhood Development
- Corporate Event Planning and Management
- SaaS Development
- Product Operations
- Beta Management
- CSM
- Remote Work
- Zoom
- Microsoft Office
- Process Scheduler
- Department of Transportation
- PowerPoint
- Social Media
- Windows
- Sales
- Event Planning
- Health Savings Accounts
- 1099 Preparation
- Authorize.net
- Food Safety
- English
- Payroll Processing
- Invoice Processing
- Google Adwords
- Outlook
- Microsoft Word
- Paychex
- Microsoft Excel
- Marketing
- DOT Compliance
- Zendesk
- SIS
- Research
- Accounts Payable
- Google Drive
- Infant Care
- Accounts Receivable
- Early Childhood Education
- Early Stage Startups
- Google Suite
- Reporting and Analysis
- Software as a Service
- Start Ups
- Customer Relationship Management
- SQL
- Interpersonal Skills
- Asana
Nicole Lederman Summary
- Nicole Lederman, based in California, United States, is currently a Sr. Customer Success Manager at BrightHire. Nicole Lederman brings experience from previous roles at Prelude (now part of Calendly) and brightwheel. Nicole Lederman holds a 2021 - 2021 Strategy Execution Certificate in Business Administration, Management and Operations @ Harvard Business School Online. With a robust skill set that includes Artificial Intelligence (AI), Customer Satisfaction, Renewal Retention, Renewals, Account Planning and more. Nicole Lederman has 3 emails and 1 mobile phone numbers on RocketReach.
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