Nicole Hoffmann Email
National Contact Centre Manager @ I-MED Radiology Network
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Nicole Hoffmann Location
- Brisbane, QLD, AU
Nicole Hoffmann Work
- National Contact Centre Manager @ (March 2024 - Present)
- National Contact Centre Manager (Acting) @ (November 2023 - Present)
- Shared Services Manager @ (July 2023 - March 2024)
- National Workforce Manager @ (March 2021 - August 2023)
- Business Operations Principal Workforce Management - Consumer and Small Business Contact Centres @ (February 2019 - March 2021)
- Workforce Planning Team Manager - Consumer Contact Centres Faults @ (September 2018 - February 2019)
- Workforce Planning SME Support Manager - Consumer Contact Centres @ (October 2013 - September 2018)
- Workforce Planning Analyst - Consumer Contact Centres @ (April 2007 - September 2013)
- Workforce Planning Team Manager - Consumer Contact Centres @ (April 2005 - April 2007)
- Operations Support Manager - Mobile Contact Centres @ (January 2004 - April 2005)
- Workforce Planner - Mobile Contact Centres @ (January 2000 - January 2004)
- Real Time Analyst - National Mobile Call Centres @ (August 1999 - December 1999)
- Call Center Representative @ (July 1998 - August 1999)
- Personal Assistant @ (January 1996 - May 1998)
Nicole Hoffmann Education
- Griffith University
Bachelor of Commerce - BCom (Marketing and International Economics)
1993-2000 - Griffith University
Bachelor of Arts - BA (Asian Politics and Economics)
1993-2000 - All Hallows' School 1988-1992
Nicole Hoffmann Skills
- Business Operations
- Change Management
- Demand Forecasting
- Operations Management
- Performance Management
- Training
Nicole Hoffmann Summary
- Nicole Hoffmann, based in Brisbane, QLD, AU, is currently a National Contact Centre Manager at I-MED Radiology Network. Nicole Hoffmann brings experience from previous roles at I-MED Radiology Network and Telstra. Nicole Hoffmann holds a 1993 - 2000 Bachelor of Commerce - BCom in Marketing and International Economics @ Griffith University. With a robust skill set that includes Business Operations, Change Management, Demand Forecasting, Operations Management, Performance Management and more. Nicole Hoffmann has 2 emails on RocketReach.
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