Nicole Conboy Email
Director ITSM @ Sobeys
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Nicole Conboy Location
- Toronto, ON, CA
Nicole Conboy Work
- Director ITSM @ (December 2023 - Present)
- Service Management Consultant and Trainer @ Nicole Conboy and Associates (January 2005 - Present)
- Author @ Nicole Conboy and Associates (May 2015 - May 2015)
- Director Service Management Office @ (January 2021 - December 2023)
- Sr. Director Hosting Optimization @ RBC (September 2019 - September 2020)
- Sr. Director Service Management @ RBC (May 2018 - September 2019)
- Director Client Service Management @ (August 2013 - February 2018)
- Strategic Programs Director @ (January 2015 - August 2016)
- Director Programs, Relationship and Service Management @ (March 2011 - January 2012)
- Associate CIO and acting CIO @ University of Lethbridge (February 2010 - October 2010)
- ITSM Consultant @ (January 2009 - January 2009)
- ITIL trainer @ Service Management Art (January 2008 - January 2009)
- ITIL trainer @ Ahead Technology (January 2005 - January 2009)
- ITIL Trainer @ (January 2005 - January 2009)
- Metrics SME, ITIL trainer @ Micromation Inc (January 2004 - January 2009)
- ITSM Practice Lead @ (January 2007 - January 2008)
- Manager, Consultant @ (January 1995 - January 2005)
Nicole Conboy Education
- York University
Bachelor of Arts (English)
1992-1995
Nicole Conboy Skills
- Business Analysis
- Business Case Development
- Business Process Design
- Business Process Improvement
- Business Transformation
- COBIT
- CSI
- Change Management
- Coaching
- Consulting
- Customer Experience
- Emerging Trends
- Enterprise Software
- Governance
- ISO 20000
- IT Enabled Business Transformation
- IT Governance
- IT Management
- IT Operations
- IT Project & Program Management
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- ITIL Certified
- Incident Management
- Information Technology
- Management
- OSA
- PMO
- PMP
- PPO
- Presentation Skills
- Presentations
- Problem Management
- Program Management
- Project Delivery
- Project Management
- Project Management Office (PMO)
- Project Portfolio Management
- RCV
- Requirements Gathering
- SD
- SOA
- Scrum
- Service Delivery
- Service Desk
- Service Management
- Service-Oriented Architecture (SOA)
- Vendor Relations
Nicole Conboy Summary
- Nicole Conboy, based in Toronto, ON, CA, is currently a Director ITSM at Sobeys. Nicole Conboy brings experience from previous roles at Nicole Conboy and Associates, Compugen Inc and RBC. Nicole Conboy holds a 1992 - 1995 Bachelor of Arts in English @ York University. With a robust skill set that includes Business Analysis, Business Case Development, Business Process Design, Business Process Improvement, Business Transformation and more. Nicole Conboy has 3 emails on RocketReach.
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