Directeur du développement banque et assurance @ (November 2018 - Present)
Directeur de la Relation Clients @ (January 2014 - November 2018)
Directeur général adjoint @ (October 2006 - December 2013)
Responsable de production @ Telecom Italia - Alice (January 2004 - September 2006)
Manager Operations @ Tiscali (December 2001 - December 2003)
Customer Service Manager @ RCI | Vacation Exchange (July 1998 - November 2001)
Nicolas Renou Education
CAP VERS
Licence (Tourism and Travel Services Management)
1993-1995
Nicolas Renou Skills
Amélioration continue
Business Strategy
CRM
Centres d'appel
Change Management
Customer Service
Développement commercial
Développement de partenariats
Expérience client
Gestion d'équipe
Gestion de compte
Gestion de la performance
Gestion de la relation client (CRM)
Gestion de projet
Gestion des talents
Gestion d’équipe
Leadership
Leadership d’équipe
Management
Microsoft Office
Négociations
Outsourcing
Project Management
Satisfaction du client
Service client
Stratégie commerciale
Stratégie numérique
Nicolas Renou Summary
Nicolas Renou, based in Paris, FR, is currently a Deputy CCO - French Speaking Market at TP. Nicolas Renou brings experience from previous roles at Majorel France, Assurant, LaSer Contact and Telecom Italia - Alice. Nicolas Renou holds a 1993 - 1995 Licence in Tourism and Travel Services Management @ CAP VERS. With a robust skill set that includes Amélioration continue, Business Strategy, CRM, Centres d'appel, Change Management and more. Nicolas Renou has 1 emails on RocketReach.
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