Nicolas Jean Email & Phone Number
Head Contact Centre @ Bank One Limited
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Nicolas Jean Location
- Mauritius
Nicolas Jean Work
- Head Contact Centre @ (March 2017 - Present)
- Call Centre Manager @ (March 2013 - March 2017)
- Responsable Opérationnel Service Client @ (June 2012 - February 2013)
- Responsable Département Etudes and Méthodes @ (March 2010 - May 2012)
- Responsable Opérationnel Service de Recouvrement @ (January 2009 - February 2010)
- Chef de Plateau @ (October 2007 - January 2009)
- Superviseur @ (October 2005 - October 2007)
- Guest Relation Officer @ Belle Mare Plage The Resort (November 2004 - October 2005)
Nicolas Jean Education
- ICM
Diploma (Business Administration and Management, General)
2008-2010 - MITD
(Train the Trainer - MQA Certified Trainer)
2010-2010 - FRCI
Microsoft Office - Expert Level
2008-2008 - Constance Academy
(Guest Relation Practices)
2004-2005 - Collège Royal de Port Louis
HSC
1997-2003
Nicolas Jean Skills
- Call Centers
- Customer Service
- Guest Service Management
- Team Management
- Project Management
- Telecommunications
- Management
- Team Leadership
- Training
- Strategy
- Change Management
- Microsoft Office
- Sales Management
- Gestion de projet
- Centres d'appel
- Télécommunications
- Service client
- Gestion d'équipe
- CRM
- Leadership d'équipe
- Formation
- Marketing
- Stratégie commerciale
Nicolas Jean Summary
- Nicolas Jean, based in Mauritius, is currently a Head Contact Centre at Bank One Limited. Nicolas Jean brings experience from previous roles at Linkeo and Outremer Telecom. Nicolas Jean holds a 2008 - 2010 Diploma in Business Administration and Management, General @ ICM. With a robust skill set that includes Call Centers, Customer Service, Guest Service Management, Team Management, Project Management and more. Nicolas Jean has 1 emails on RocketReach.
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