Nicolas Ducrot Email
Responsable Opérationnel @ Sopra Steria
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Nicolas Ducrot Location
- Roanne, FR
Nicolas Ducrot Work
- 2016 -now Responsable Opérationnel @
- 2013 -2016 Responsable Back Office @
- 2009 -2013 Superviseur Service Desk @
- 2007 -2009 Technicien Helpdesk @
Nicolas Ducrot Education
- IUT de Roanne
DNTS Génie Logiciel (Gestion de projets en technologies de l'information)
2001-2002 - IUT Roanne
DUT GEA (Administration / gestion des petites entreprises)
1999-2001
Nicolas Ducrot Skills
- ITIL v3 Foundations Certified
- Management
- Service Quality
- Technical Support
- SCCM
- Project Coordination
- Gestion des incidents
- Service-level agreement
- Management services IT
- ITIL
- Centre de services
- Prestation de service
- Gestion des services
- Management IT
- Stratégie IT
- Opérations IT
- Avant-vente
- Avant Vente
- Service Level Agreement
Nicolas Ducrot Summary
- Nicolas Ducrot, based in Roanne, FR, is currently a Responsable Opérationnel at Sopra Steria. Nicolas Ducrot brings experience from previous roles at Sopra Steria and Steria Group. Nicolas Ducrot holds a 2001 - 2002 DNTS Génie Logiciel in Gestion de projets en technologies de l'information @ IUT de Roanne. With a robust skill set that includes ITIL v3 Foundations Certified, Management, Service Quality, Technical Support, SCCM and more. Nicolas Ducrot has 2 emails on RocketReach.
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