Nicola Levillard Email & Phone Number
Director of Call Centre Operations @ Comparison Tech
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Nicola Levillard Location
- Maidstone, GB
Nicola Levillard Work
- Director of Call Centre Operations @ (July 2018 - Present)
- Business Head @ (January 2016 - December 2018)
- Head of Telesales @ Fundraising Innovations Ltd (January 2012 - December 2016)
- Call Centre Manager @ Fundraising Innovations Ltd (January 2008 - December 2012)
- Outbound Manager @ Fundraising Innovations Ltd (January 2004 - December 2008)
- Customer Services Team Leader @ HSBC (January 1996 - December 2004)
Nicola Levillard Skills
- Telecoms
- Service Design
- Business Transformation
- Operational Leadership
- Call Centre Operations
- Account Management
- Sales Channels
- Operational Planning
- Board Level Reporting
- Sales
- Operating Budgets
- Data Analysis
- Forecasting
- Business Development
- Vendor Management
- Telesales
- Onshore Operations
- Call Centre
- Quality Assurance
- Quality Management Tools
- Sales Management
- Operational Efficiency
- Talent Management
- Financial Control
- Business Process Outsourcing Bpo
- Offshore
- Service Quality
- Training
- Customer Service
- Strategic Development
- Operational Strategy
- Succession Planning
- Business Process Improvement
- KPI Reports
- Business Strategy
- Management
- Financial Management
- Service Level Agreements Sla
- Performance Management
- Data Reporting
- Microsoft Office
- Business Analysis
- Process Improvement
- Business Process Outsourcing
- Service Level Agreements
Nicola Levillard Summary
- Nicola Levillard, based in Maidstone, GB, is currently a Director of Call Centre Operations at Comparison Technologies Ltd. Nicola Levillard brings experience from previous roles at SaveBySwitching Global Solutions (P) Ltd. and Fundraising Innovations Ltd. With a robust skill set that includes Telecoms, Service Design, Business Transformation, Operational Leadership, Call Centre Operations and more. Nicola Levillard has 1 emails and 1 mobile phone numbers on RocketReach.
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