Niclas Klein Email & Phone Number
Senior Business Analyst @ ABB
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Niclas Klein Location
- Sweden
Niclas Klein Work
- 2025 -now Senior Business Analyst @
- 2021 -2025 Business Engagement Manager @
- 2021 -2025 Project Manager @
- 2021 -2023 Consumer Excellence Lead @
- 2017 -2023 Geo Head EU and AF and AS and OC @
- 2016 -2023 Escalation Project Manager @
- 2016 -2017 Service Delivery Manager Europe @
- 2016 -2017 Hypercare Manager @
- 2014 -2016 Service Delivery Manager, Operations Manager, Change Manager @
- 2011 -2014 Account Service Manager @
- 2010 -2014 Change Manager @
- 2008 -2014 Problem Manager @
- 2008 -2014 Incident Manager @
- 2009 -2011 Strategic Incident Manager @
- 2008 -2011 Knowledge Management Coordinator @
- 2008 -2009 Remote Desktop Management Expert @
- 2007 -2008 Helpdesk Agent @
- 2005 -2007 Advanced Technical Support @
- 2002 -2005 Fulfillment Coordinator @
- 2000 -2002 Online Technician @
- 2000 -2000 Online Installer @
Niclas Klein Education
- University of Indianapolis
None (Business Management)
1998-1998 - Holyoke Community College
None (Business Management)
1997-1997 - Rockland Community College
None (Business Management)
1993-1994 - Sigtuna Humanistiska Läroverket
High School (Economics)
1991-1993
Niclas Klein Skills
- ITSM Package
- ITIL v3 Foundations Certified
- Microsoft Office
- Remedy Ticketing System
- HP Service Manager
- HP Service Center
- Lync
- WinZip
- ITIL
- Service Improvement
- Service Management
- Management of Change
- Software Packaging
- IT Service Management
- Incident Management
- Sla
- Problem Management
- Outsourcing
- IT Operations
- Technical Support
- Troubleshooting
- Change Management
- HP
- Social Media
- Marketing
- Strategic Planning
Niclas Klein Summary
- Niclas Klein, based in Sweden, is currently a Senior Business Analyst at ABB. Niclas Klein brings experience from previous roles at Wipro and Wipro Limited. Niclas Klein holds a 1998 - 1998 None in Business Management @ University of Indianapolis. With a robust skill set that includes ITSM Package, ITIL v3 Foundations Certified, Microsoft Office, Remedy Ticketing System, HP Service Manager and more. Niclas Klein has 1 mobile phone numbers on RocketReach.
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