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Nicky Mitchell Location
United Kingdom
Nicky Mitchell Work
North America and UK Head of Customer Services @ (March 2024 - Present)
UK Operations Manager @ (October 2021 - March 2024)
Business Unit Operations Leader - Dispute Resolutions OSU @ (February 2021 - October 2021)
Operations Director @ (August 2019 - February 2021)
Regional Director Commercial SME Client Relationship team @ (March 2017 - July 2019)
Head of Contact Centre (Retail) @ (September 2016 - March 2017)
Senior Manager (Retail) @ (September 2004 - September 2016)
Sales Manager (Retail) @ (May 2000 - September 2004)
Nicky Mitchell Skills
Banking
Stakeholder Management
Retail Banking
Risk Management
Sales
Customer Experience
Management
Leadership
Retail
Human Resources
Relationship Management
CRM
Call Centers
Financial Services
Project Planning
Business Analysis
Change Management
Project Delivery
Team Leadership
Training
Marketing
Portfolio Management
Nicky Mitchell Summary
Nicky Mitchell, based in United Kingdom, is currently a North America and UK Head of Customer Services at Clearpay (Afterpay). Nicky Mitchell brings experience from previous roles at Clearpay (Afterpay), Ombudsman Services, trufe and Lloyds Banking Group. With a robust skill set that includes Banking, Stakeholder Management, Retail Banking, Risk Management, Sales and more. Nicky Mitchell has 2 emails on RocketReach.
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