Relationship and Communication Manager @ Time Warner Publishing B.V. (TW4 Fulfilment Services) (March 2008 - January 2010)
Business Partner Service and Support Managaer B2C EMEA @ (October 2001 - February 2008)
Nicky Cook Education
Filton College Bristol
A levels
1996-1998
Ridings High School
GCSES
1991-1996
Nicky Cook Skills
Customer Service
Call Center
Customer Satisfaction
Operations Management
Coaching
Customer Experience
Change Management
Account Management
Team Leadership
Microsoft Office
Team Building
Performance Management
Process Improvement
Sales
Team Management
Strategy
Marketing
Business Development
Project Management
Microsoft Excel
Nicky Cook Summary
Nicky Cook, based in Bristol, GB, is currently a Customer Services Manager EMEA at Altec Lansing. Nicky Cook brings experience from previous roles at Time Warner Publishing B.V. (TW4 Fulfilment Services) and Plantronics. Nicky Cook holds a 1996 - 1998 A levels @ Filton College Bristol. With a robust skill set that includes Customer Service, Call Center, Customer Satisfaction, Operations Management, Coaching and more. Nicky Cook has 2 emails on RocketReach.
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