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Nickolas James Location
Texas, United States
Nickolas James Work
Senior Specialist – Dealer and Signature Support (T2X, TCX) @ (June 2020 - Present)
Service Desk Specialist Tier 2 @ (June 2020 - February 2022)
Service Desk Specialist Tier 2 @ WAVYZ (T-Mobile Partner) (April 2019 - June 2020)
Service Desk Specialist Tier 2 @ (August 2017 - April 2019)
Nickolas James Education
University of Phoenix
Master's degree (Cybersecurity)
2022-2024
University of Phoenix
Bachelor of Science - BS (Information Technology)
2020-2022
University of Phoenix
Certificate (Advanced Software Development)
2021
DeSoto High School
High school diploma
2007
Nickolas James Skills
Cradlepoint
HDI Support Center Analyst
Hdi knowledge foundations
IT Service Management
Jira
Microsoft Entra ID
ServiceNow
SharePoint
Software Development
Virtual Private Network (VPN)
Zscaler Zero Trust Exchange
igel
Retail
Team Management
Cosmetology
Hair Cutting
Requirements Analysis
Nickolas James Summary
Nickolas James, based in Texas, United States, is currently a Senior Specialist – Dealer and Signature Support (T2X, TCX) at T-Mobile. Nickolas James brings experience from previous roles at T-Mobile, WAVYZ (T-Mobile Partner) and Fujitsu. Nickolas James holds a 2022 - 2024 Master's degree in Cybersecurity @ University of Phoenix. With a robust skill set that includes Cradlepoint, HDI Support Center Analyst, Hdi knowledge foundations, IT Service Management, Jira and more. Nickolas James has 3 emails on RocketReach.
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