Nicklas Hellström Email & Phone Number
Head of CSD Experience Process and Design @ TeliaSonera
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Nicklas Hellström Location
- Stockholm, SE
Nicklas Hellström Work
- Head of CSD Experience Process and Design @ (May 2022 - Present)
- Director Customer Operations (Acting) @ (December 2020 - October 2021)
- Head Of Customer Service Experience and Process Design @ (April 2016 - February 2019)
- Group Contact Centre Solution Manager @ (December 2008 - April 2016)
- Consultant @ Connecta (April 2007 - December 2008)
- Technichal Account Manager @ (October 2005 - April 2007)
- Global Strategist and Architect @ (November 2004 - October 2005)
- Vodafone Group @ Vodafone Group (January 2004 - January 2007)
- Senior Consultant @ (February 2001 - November 2004)
- Consultant @ DataVis Norr AB (January 1998 - February 2001)
Nicklas Hellström Education
- Luleå University of Technology
Master of Science in Mechanics (Logistics, Materials, and Supply Chain Management)
1993-1997
Nicklas Hellström Skills
- Artificial Intelligence (AI)
- Big Data
- Business Development
- CRM
- Call Centers
- Change Management
- Cross-functional Team Leadership
- Customer Service
- IT Strategy
- Leadership
- Mobile Devices
- Outsourcing
- Program Management
- Project Management
- Requirements Analysis
- Social Media
- Solution Architecture
- Strategi
- Strategy
- Telecommunications
Nicklas Hellström Summary
- Nicklas Hellström, based in Stockholm, SE, is currently a Head of CSD Experience Process and Design at Telia. Nicklas Hellström brings experience from previous roles at Tele2 and Connecta. Nicklas Hellström holds a 1993 - 1997 Master of Science in Mechanics in Logistics, Materials, and Supply Chain Management @ Luleå University of Technology. With a robust skill set that includes Artificial Intelligence (AI), Big Data, Business Development, CRM, Call Centers and more. Nicklas Hellström has 7 emails and 5 mobile phone numbers on RocketReach.
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