Nick Wakeman Work
- 2022 - now Service Delivery Director @ Fexco
- 2020 - 2022 Head of Branded Customer Solutions @ Fexco
- 2008 - 2020 Contract Manager @ Fexco
- 2007 - 2008 Operations Manager @ Fexco
- 2022 - now Service Delivery Director @ Fexco Managed Services, Fexco Advisory Services
- 2004 - 2006 Head of Policyholder Contact @ Aviva
- 1999 - 2004 Contact Centre Manager @ NORWICH UNION LIFE & PENSIONS LIMITED
- 1998 - 1999 Customer Operations Manager @ NORWICH UNION LIFE & PENSIONS LIMITED
Nick Wakeman Education
- Dublin Business School
Strategic Management, HETAC Level 9
2012 - 2013 - Wymondham College, Norfolk, UK1979 - 1986
Nick Wakeman Skills
- Contact Centers
- Workforce Management
- Customer Experience
- Outsourcing
- Change Management
- Service Delivery
- Performance Management
- Capacity Planning
- Operations Management
- BPO
Nick Wakeman Summary
Nick Wakeman, is currently a Service Delivery Director at Fexco. Nick Wakeman brings experience from previous roles at Fexco, FEXCO and Fexco Managed Services, Fexco Advisory Services. Nick Wakeman holds a 2012 - 2013 Strategic Management, HETAC Level 9 @ Dublin Business School. With a robust skill set that includes Contact Centers, Workforce Management, Customer Experience, Outsourcing, Change Management and more. Nick Wakeman has 1 emails on RocketReach.
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Top Fexco Employees
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Neil Hosty
Chief Executive Officer at Fexco
Dublin, IE1 -
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Denis McCarthy
Chairman at Fexco
Ireland21 -
David O'Brien
Chief Technology Officer at Fexco
Killorglin, KY, IE11 -
Gerard O'Flaherty
Chief Information Officer at Fexco International Payments at Fexco
County Kerry, Ireland13 -
Alan Graham
Managing Director DCC at Fexco
Dublin, IE3 -
Laura Gonzalez
Vice President- Corporate Relationship Management at Fexco
Boynton Beach, FL, US22 -
Brendan Buckley
Head of IT (Operations and Service Delivery) at Fexco
County Kerry, Ireland11 -
23
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