Capacity Planning Analyst @ (September 1992 - January 2008)
Various Operational Roles @ (September 1990 - September 1992)
Nick Upton Education
St Joseph's RC Comprehensive School 1984-1990
Nick Upton Skills
Excel
Microsoft Office
Contact Centre
Workforce Management
Forecasting
Capacity Planning
Continuous Improvement
Scheduling
Inbound
Outsourcing
Outbound
Call Center
Performance Management
Planning
Analysis
Avaya
Back Office
Contact Centers
Call Centers
Recruiting
Leadership
Inbound Marketing
Strategy
Process Improvement
BPO
Project Management
Business Process
Management
Customer Experience
Change Management
Business Analysis
Stakeholder Management
Team Management
Operational Planning
Business Process Improvement
Sales
Strategic Planning
Customer Service
Nick Upton Summary
Nick Upton, based in London, GB, is currently a Global Integration Manager at FINE+RARE. Nick Upton brings experience from previous roles at Vinfolio, Ventrica Ltd, Converso Contact Centres and Royal Bank of Scotland. Nick Upton holds a 1984 - 1990 St Joseph's RC Comprehensive School. With a robust skill set that includes Excel, Microsoft Office, Contact Centre, Workforce Management, Forecasting and more. Nick Upton has 3 emails and 2 mobile phone numbers on RocketReach.
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