Customer Success Manager - Public Sector @ (January 2021 - January 2023)
Customer Success Manager @ (January 2019 - January 2021)
Inside Sales Specialist @ (January 2017 - January 2019)
Service Delivery Manager @ (January 2014 - January 2017)
Business Development Specialist - Federal Government Sales @ (January 2011 - January 2014)
Business Development Specialist @ (May 2010 - October 2011)
Inside Sales Specialist @ (May 2009 - May 2010)
DJ Director (Student) @ (September 2006 - September 2007)
Nick Thompson Education
St. Vincent-St. Mary High School
Diploma (College/University Preparatory Classes)
1999-2003
The University of Akron
Bachelor of Arts (B.A.) (Communication, General)
The University of Akron
Minor (Business Administration)
Nick Thompson Skills
AI Agents
AI for Customer Service
Account Management
Artificial Intelligence (AI)
Artificial Intelligence for Business
B2B
Business Development
Business Process
Business Strategy
CRM
Changing Environments
Cloud Computing
Cloud Security
Cold Calling
Creative Problem Solving
Customer Experience Management
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
DevSecOps
E-commerce
Editing
Federal Government
Feedback Management
HubSpot
Inside Sales
Internal Communications
Internet Sales
Key Account Management
Leadership
Management
Media Production
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Multimedia
New Business Development
Onboarding
Operations Management
Outlook
Outside Sales
Predictive Analytics
Pricing
Problem Solving
Production Assistance
Relationship Sales
Reporting
Sales
Sales Effectiveness
Sales Growth
Sales Operations
Sales Presentations
Sales Process
Salesforce.com
Social Networking
Software Development Life Cycle (SDLC)
Software as a Service (SaaS)
Solution Selling
Team Building
Territory Account Management
Totango
Value Stream Mapping
Nick Thompson Summary
Nick Thompson, based in United States, is currently a Customer Success Manager at MFGS, Inc.. Nick Thompson brings experience from previous roles at Checkmarx, Tufin, Securitas Electronic Security, Inc and Diebold Nixdorf. Nick Thompson holds a 1999 - 2003 Diploma in College/University Preparatory Classes @ St. Vincent-St. Mary High School. With a robust skill set that includes AI Agents, AI for Customer Service, Account Management, Artificial Intelligence (AI), Artificial Intelligence for Business and more. Nick Thompson has 2 emails and 1 mobile phone numbers on RocketReach.
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