Desktop Services Team Leader @ (February 2007 - November 2009)
Application and Desktop Technician @ (May 2003 - January 2007)
Operation Services Technician @ (October 1999 - April 2003)
Desktop Support Technician @ (July 1999 - October 1999)
HR Administrative Assistant @ (February 1998 - February 1999)
Nick Tanner Education
Chelmsford College
BTEC National Diploma (Business & Finance)
1992-1994
St Martins Secondary School
GCSE
1985-1990
Nick Tanner Skills
AI-enabled Support
Business Continuity
Change Management
Continual Service Improvement
Desktop Support Management
Disaster Recovery
End User Service
Executive Support
Gap Analysis
Global IT Services
IT Asset Management
IT Management
IT Operations
IT Service Delivery
IT Service Management
IT Strategy
ITIL
ITIL Process Implementation
Incident Management
Infrastructure
Jira
Matrix Management
Microsoft Excel
Multi-Site Technology Operations
PRINCE2
People Development
Planning Budgeting & Forecasting
Problem Management
Project Management
Remote User Support
SCCM
Service Delivery
Service Delivery Management
Service Desk
Service Desk Management
Service Operation
Service Transition
System Administration
System Center Configuration Manager (SCCM)
System Deployment
Team Management
Technical Support
Third Party Vendor Management
Troubleshooting
Vendor Management
Workplace Technology
Nick Tanner Summary
Nick Tanner, based in Hastings, GB, is currently a Director of IT Service Management at Just Eat Takeaway.com. Nick Tanner brings experience from previous roles at Just Eat Takeaway.com and Penguin Random House. Nick Tanner holds a 1992 - 1994 BTEC National Diploma in Business & Finance @ Chelmsford College. With a robust skill set that includes AI-enabled Support, Business Continuity, Change Management, Continual Service Improvement, Desktop Support Management and more. Nick Tanner has 2 emails on RocketReach.
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