Nick Sams's Location
Melbourne, Victoria, Australia
Nick Sams's Work
- Customer Liaison and Resolutions Leader @ South East Water
- Priority Delivery Advisor @ South East Water
- Case Manager - Ministerial @ Department of Jobs, Precincts and Regions
- Manager Quality and Complaints - Travel @ nib health funds
- Senior Manager Customer Relations - Nib Travel @ nib health funds
- Manager Customer Advocacy @ Jetstar Airways
- Senior Customer Advocate @ Jetstar Airways
- Training and Quality Coordinator @ Jetstar Airways
- Customer Care Analyst @ Jetstar Airways
Nick Sams's Education
- Aarhus University
Master of Business Administration
2018 - 2018 - RMIT University
Master of Business Administration
2015 - 2017 - RMIT University
(Business Administration)
2015 - 2016
- Monash University
Masters (Tourism)
2011 - 2012 - Monash University
Bachelor of Arts (Japanese, History)
2007 - 2010
Nick Sams's Skills
- Professional Writing
- Phone Manner
- Complaint Investigations
- Complaint Management
- Training
- Quality Assurance
- Quality Management
- Stakeholder Management
- Stakeholder Engagement
- Project Planning
Nick Sams's Summary
Nick Sams, based in Melbourne, Victoria, Australia, is currently a Customer Liaison and Resolutions Leader at South East Water, bringing experience from previous roles at South East Water, Department of Economic Development, Jobs, Transport and Resources and Nib Health Funds. Nick Sams holds a 2018 - 2018 Master of Business Administration @ Aarhus University. With a robust skill set that includes Professional Writing, Phone Manner, Complaint Investigations, Complaint Management, Training and more, Nick Sams contributes valuable insights to the industry. Nick Sams has 2 emails on RocketReach.
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