Nick Kinch Email
Head of Customer Success @ Felix
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Nick Kinch Location
- Brisbane City, QLD, AU
Nick Kinch Work
- Head of Customer Success @ (August 2024 - Present)
- Client Relationship Principal @ (March 2023 - August 2024)
- Head of Customer Success @ (July 2021 - March 2023)
- Customer Success Manager @ (September 2019 - March 2023)
- Client Success Manager @ (May 2017 - September 2019)
- Training and Implementation Team Leader @ (April 2014 - May 2017)
Nick Kinch Education
- Benowa High 2002-2006
Nick Kinch Skills
- Account Management
- Agile Methodologies
- Anthropic Claude
- Business Analysis
- Business Process Improvement
- Business-to-Business (B2B)
- Change Management
- Claude Cowork
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- Data Migration
- E-Learning
- Google Suite
- Integration
- Leadership
- Learning Management Systems
- Litmos
- Management
- MetaBase
- Microsoft Office
- Microsoft SQL Server
- Migration Projects
- Onboarding
- Organization Skills
- Project Management
- Requirements Analysis
- SQL
- Salesforce Lightning
- Salesforce.com
- Salesforce.com Administration
- Software Development
- Software Implementation
- Strategic Planning
- Team Leadership
- Team Management
- Training
- WordPress
- salesforce
Nick Kinch Summary
- Nick Kinch, based in Brisbane City, QLD, AU, is currently a Head of Customer Success at Felix. Nick Kinch brings experience from previous roles at Paypa Plane, Felix and Console Group. Nick Kinch holds a 2002 - 2006 Benowa High. With a robust skill set that includes Account Management, Agile Methodologies, Anthropic Claude, Business Analysis, Business Process Improvement and more.
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