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Nick Halliday Location
Brentwood, GB
Nick Halliday Work
Head of Customer Operations - Ford Pro Solutions Europe @ (October 2024 - Present)
Manager, CX Strategy (CV) @ (July 2019 - April 2022)
CX Implementation Manager @ (October 2018 - June 2019)
Project Manager, Remarketing and Residual Value Management @ (September 2017 - October 2018)
Rental, Remarketing and Direct Sales Manager @ (March 2015 - August 2016)
Customer Experience Lead, Ford Pro Europe @ (April 2022 - November 2024)
District Manager @ (August 2016 - September 2017)
Manager, Rental Operations @ (February 2012 - February 2015)
Regional Fleet Manager - North @ (May 2010 - February 2012)
Manager, Collision Repair Marketing @ (July 2008 - May 2010)
Nick Halliday Education
University of Stirling
M.Sc. (Technology Management)
1995-1996
University of Stirling
B.Sc (2.1) (Environmental Science)
1991-1995
Nick Halliday Skills
Business Insights
Voice of the Customer
Culture Change
Automotive
Problem Solving
Negotiation
Contract Negotiation
Process Mapping
Business Planning
Business Process Improvement
Business Analysis
Forecasting
Account Management
Sales Management
Automobile
Business Process Mapping
Customer Satisfaction
Management
Marketing
Operations Management
Parts
Process Improvement
Profit
Purchasing
Sales
Sales Process
Six Sigma
Supply Chain Management
Team Management
Vehicles
B2B
New Business Development
Customer Retention
Business Strategy
Team Building
Key Account Management
Business-to-Business (B2B)
Coaching
Leadership
Customer Experience
Human Centred Design
Change Management
Customer Driven Innovation
Customer Service
Social Media
Remarketing
Strategic Planning
Direct Sales
Microsoft Excel
Audit
Project Management
Troubleshooting
Business to Business B2b
Business to Business
Nick Halliday Summary
Nick Halliday, based in Brentwood, GB, is currently a Head of Customer Operations - Ford Pro Solutions Europe at Ford Pro. Nick Halliday brings experience from previous roles at Ford Motor Company. Nick Halliday holds a 1995 - 1996 M.Sc. in Technology Management @ University of Stirling. With a robust skill set that includes Business Insights, Voice of the Customer, Culture Change, Automotive, Problem Solving and more. Nick Halliday has 2 emails and 4 mobile phone numbers on RocketReach.
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