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Nick Gedge Location
Leeds, GB
Nick Gedge Work
Customer Success Lead @ (July 2026 - Present)
Customer Success Manager - Enterprise and Strategic @ (March 2024 - November 2025)
Customer Success Manager Enterprise @ (July 2022 - March 2024)
Senior Key Account Manager @ (March 2020 - February 2022)
Head of Internal Sales and Customer Success @ (January 2018 - March 2020)
Senior Project Manager @ (June 2017 - January 2018)
Senior Language Coordinator @ (September 2016 - June 2017)
Operations Manager (FTC) @ (May 2016 - September 2016)
Branch Manager @ (December 2015 - May 2016)
Business Development Executive @ (July 2015 - December 2015)
Sales and Service Manager (Redundancy) @ (July 2011 - July 2015)
International Resort Manager @ (April 2007 - August 2010)
Contact Centre Sales Team Leader and Project Manager @ (January 2005 - April 2007)
Telesales Team Leader @ Universal Utilities LTD (February 2004 - January 2005)
Call Centre Sales Advisor @ (October 2002 - January 2004)
Nick Gedge Education
Crawshaw High 1994-2001
Nick Gedge Skills
Purchase to Pay (P2P)
Account Management
Accounts Payable Automation
Advising Clients
B2B
Building Maintenance
Business Development
Business Relationship Management
CRM
CSM
Call Centers
Churn Management
ChurnZero
Coaching
Communication
Complaint Handling
Complaint Management
Contact Centers
Contract Negotiation
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Cybersecurity
Digital Invoice Capture
Direct Sales
Facilities maintenance
Finance
Holidays
Language Services
Leadership
Localization
Management
Marketing
Marketing Strategy
Microsoft Outlook
Negotiation
New Business Development
Onboarding
Operations Management
Organization Skills
Outstanding Customer Service
P&L Management
People Management
Presentations
Problem Solving
Process Focused
Project Management
ROI Optimization
Rapid Revenue Growth
Relationship Development
Renewal Retention
Renewals
Retail
Revenue & Profit Growth
Revenue Enhancement
Sales
Sales Management
Sales Process
Salesforce.com
Security Awareness
Software as a Service (SaaS)
Staff Development
Strategic Customer Development
Strategic Thinking
Team Leadership
Team Management
Telemarketing
Tour Operators
Tourism
Training
Translation
Travel Management
Trusted Business Partner
Specialist Travel
Tailor Made Itineraries
Microsoft Office
Microsoft Word
Hospitality
Time Management
Leisure
Leisure Travel
Worldwide Travel
Interpreting
Nick Gedge Summary
Nick Gedge, based in Leeds, GB, is currently a Customer Success Lead at Compleat Software. Nick Gedge brings experience from previous roles at KnowBe4 and thebigword. Nick Gedge holds a 1994 - 2001 Crawshaw High. With a robust skill set that includes Purchase to Pay (P2P), Account Management, Accounts Payable Automation , Advising Clients, B2B and more. Nick Gedge has 2 emails on RocketReach.
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