Nick Castro Email & Phone Number
ITSM Change Manager @ Hertz
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Nick Castro Location
- Seattle, WA, US
Nick Castro Work
- ITSM Change Manager @ (October 2025 - Present)
- Operations Systems Engineer @ (January 2024 - April 2026)
- Technical Support Specialist II @ (September 2022 - January 2024)
- Global Command Center Real-time Analyst, Workforce Management @ (March 2020 - September 2022)
- Viewer Experience Advocate II @ (August 2018 - March 2020)
Nick Castro Education
- Western Governors University
Bachelor of Science in Cloud Computing (Cloud Engineering)
2022-2025
Nick Castro Skills
- Agile Methodologies
- Amazon Web Services (AWS)
- Analytics
- Cascading Style Sheets (CSS)
- Change Management
- Cloud Applications
- Cloud Computing
- Cloud Security
- Communication
- Critical Thinking
- Crowdstrike Falcon
- Customer Experience
- Customer Service
- Customer Support
- Data Analysis
- Data Governance
- Data Visualization
- Database Administration
- Databases
- Documentation
- Emerging Technologies
- Git
- Google Workspace
- HTML
- IT Compliance
- IT Operations
- IT Service Management
- ITIL
- Incident Management
- Incident Response
- Internet Protocol Suite (TCP/IP)
- Jamf
- Key Performance Indicators
- Leadership
- Linux
- Major Incident Management
- Microsoft Azure
- Microsoft Excel
- Microsoft Intune
- Microsoft Office
- Networking
- Office 365
- Okta Administration
- Okta Identity Cloud
- Oracle Database
- Presentations
- Problem Solving
- Project Management
- Real-time Data
- Remote User Support
- Risk Analysis
- Root Cause Analysis
- SQL
- Salesforce Lightning
- Service Desk
- Service Improvement
- ServiceNow
- ServiceNow Administration
- Software as a Service (SaaS)
- Teamwork
- Technical Support
- Troubleshooting
- Windows
- Written Communication
Nick Castro Summary
- Nick Castro, based in Seattle, WA, US, is currently a ITSM Change Manager at Hertz. Nick Castro brings experience from previous roles at The Walt Disney Company and Hulu. Nick Castro holds a 2022 - 2025 Bachelor of Science in Cloud Computing in Cloud Engineering @ Western Governors University. With a robust skill set that includes Agile Methodologies, Amazon Web Services (AWS), Analytics, Cascading Style Sheets (CSS), Change Management and more. Nick Castro has 2 emails and 2 mobile phone numbers on RocketReach.
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