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Nick Brown Location
Cincinnati, OH, US
Nick Brown Work
IT Support Supervisor @ (June 2021 - Present)
End User Support Team Lead @ (July 2016 - June 2021)
Process Analyst @ (February 2013 - July 2016)
Help Desk Tier 1 @ (March 2011 - February 2013)
IT Help Desk @ University of Cincinnati Clermont College (July 2008 - June 2010)
Nick Brown Education
University of Cincinnati
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
2008-2010
Nick Brown Skills
Active Directory
BMC Remedy
Business Analysis
Business Process
Business Process Improvement
Call Center Administration
Call Center Development
Change Management
IT Management
IT Service Management
ITIL
Integration
Management
Microsoft Office
PMO
Process Improvement
Project Management
Reporting
Requirements Analysis
Service Delivery
Service-Level Agreements (SLA)
Software Project Management
Standard Operating Procedure (SOP)
Team Leadership
Team Management
Troubleshooting
VMware
Vendor Management
Business Process Mapping
Metodologia Kaizen
SAP
Standard Operating Procedure
Service Level Agreements
Nick Brown Summary
Nick Brown, based in Cincinnati, OH, US, is currently a IT Support Supervisor at KeySource - (KeySource Acquisition, LLC). Nick Brown brings experience from previous roles at CDK Global, Atos and University of Cincinnati Clermont College. Nick Brown holds a 2008 - 2010 COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ University of Cincinnati. With a robust skill set that includes Active Directory, BMC Remedy, Business Analysis, Business Process, Business Process Improvement and more. Nick Brown has 2 emails and 2 mobile phone numbers on RocketReach.
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