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Nick Ball Location
London, GB
Nick Ball Work
Operations Supervisor @ (August 2025 - Present)
Senior Customer Service Representative @ (December 2024 - August 2025)
Live Operations Manager @ (July 2024 - December 2024)
Customer Experience and Operations Associate @ (October 2023 - July 2024)
Contact Centre Manager @ (December 2022 - May 2023)
Service Centre Manager @ (May 2022 - January 2023)
Assistant Customer Experience Manager @ (September 2021 - May 2022)
Assistant Manager @ (March 2019 - January 2020)
Customer Care Supervisor @ (May 2013 - March 2017)
Nick Ball Skills
Ad Hoc Reporting
Analytical Skills
Coaching
Communication
Complaint Management
Computer Literacy
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Support
Daktela
Data Entry
De-escalation
Deadline Oriented
Google Workplace
Interpersonal Skills
Key Performance Indicators
Leadership
Luxury Goods
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Multitasking
Onfleet
Phone Etiquette
Presentation Skills
Presentations
Problem Solving
Professional Phone Skills
Project Management
Service Delivery Management
Slack
Strategic Planning
Strategy
Supervisory Skills
Team Building
Team Leadership
Team Motivation
Teamwork
Time Management
Troubleshooting
Zendesk
Nick Ball Summary
Nick Ball, based in London, GB, is currently a Operations Supervisor at Harper. Nick Ball brings experience from previous roles at Harper, TOSHI and SUPPER London. With a robust skill set that includes Ad Hoc Reporting, Analytical Skills, Coaching, Communication, Complaint Management and more. Nick Ball has 1 emails on RocketReach.
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