Nicholas Ricketts Email
General Manager
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Nicholas Ricketts Location
- Jamaica
Nicholas Ricketts Work
- General Manager @ Caribspan Technologies (December 2016 - Present)
- President and CEO @ (September 2014 - Present)
- Vice President @ Direct Response Solutions (August 2013 - September 2014)
- Marketing and Sales Manager @ Oliway (January 2013 - July 2013)
- Customer Service and Reservation and Sales and Technical Support Representative @ ACS/Xerox Company (January 2005 - December 2012)
- Front Desk Representative and Night Auditor @ Holiday Inn Sunspree Resort (December 1998 - March 2005)
Nicholas Ricketts Education
- University College of the Caribbean
Bachelor of Business Administration (BBA) (Business)
2015-2018
Nicholas Ricketts Skills
- Customer Service
- CRM
- Sales
- Call Centers
- BPO
- Workforce Management
- Customer Experience
- Contact Centers
- Customer Satisfaction
- Technical Support
- Service Delivery
- Customer Retention
- Telemarketing
- Team Management
- Inbound Marketing
- Avaya
- Call Center Development
- Vendor Management
- Telecommunications
- Microsoft Office
- Lead Generation
- Data Entry
- Recruiting
- Training
- Strategic Planning
- Event Management
- Management Consulting
- Entrepreneurship
- Team Building
- Team Leadership
- Troubleshooting
- Operations Management
- Performance Management
- Customer Support
- Business Development
- Outsourcing
- Sales Management
- Business Strategy
- Debt Collection
- Debt Consolidation
- Customer Relationship Management (CRM)
- Project Management
- Customer Relationship Management Crm
- Customer Relationship Management
Nicholas Ricketts Summary
- Nicholas Ricketts, based in Jamaica, is currently a General Manager at Caribspan Technologies. Nicholas Ricketts brings experience from previous roles at HCC Inc., Direct Response Solutions, Oliway and ACS/Xerox Company. Nicholas Ricketts holds a 2015 - 2018 Bachelor of Business Administration (BBA) in Business @ University College of the Caribbean. With a robust skill set that includes Customer Service, CRM, Sales, Call Centers, BPO and more. Nicholas Ricketts has 1 emails on RocketReach.
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