Partner - Head of ServiceNow Delivery Americas @ (November 2025 - January 2026)
Delivery Executive - Director of ServiceNow North America @ (October 2021 - November 2025)
Director of ServiceNow Platform Engineering and Operations @ (August 2019 - October 2021)
Enterprise Service Management ServiceNow Delivery Manager @ (August 2018 - August 2019)
ServiceNow and Engineering Platform Solutions Team Lead @ Aeritae Consulting Group (January 2018 - August 2018)
ServiceNow and Engineering Platform Solutions Capability Leader @ Aeritae Consulting Group (January 2017 - January 2018)
Global ITSM ServiceNow Solutions Engineer @ (April 2014 - January 2017)
Global ITSM ServiceNow Process Owner @ (October 2013 - April 2014)
Global ITSM ServiceNow Analysis and Continuous Improvement Process Analyst @ (April 2013 - October 2013)
Service Desk Analyst II @ (September 2012 - April 2013)
Desktop Integration Analyst II @ (December 2011 - September 2012)
Nicholas Linde Education
University of Minnesota Duluth
Bachelor’s Degree (Economics)
2003-2007
University of Minnesota Duluth
Bachelor’s Degree (Political Science and Government)
2003-2007
Nicholas Linde Skills
Executive Leadership
ServiceNow
Leadership
Team Leadership
Agile Leadership
Management
Enterprise Architecture
Solution Architecture
Service Delivery
Service Delivery Management
IT Strategy
Agile Methodologies
Software Development Life Cycle (SDLC)
Scrum
Software as a Service (SaaS)
ServiceNow Platform Developer
HTML Scripting
JSON
XML Scripting
AngularJS
JavaScript
SOAP Web Services
REST Web Services
Integration
IT Service Management
Process Improvement
Operations Management
Business Process Improvement
Vendor Management
Configuration Management
Program Management
Project Management
Agile Project Management
Enterprise Software
Agile Application Development
ITIL
ITIL Certified
ITIL Process
ITIL Process Implementation
IT Financial Management
ITIL Implementation
Supply Chain Management
Supply Chain
Logistics Management
Logistics
Transportation
3PL
GRC
Customer Service
Healthcare Information Technology (HIT)
Nicholas Linde Summary
Nicholas Linde, based in Minneapolis, MN, US, is currently a Partner - ServiceNow Americas Practice Leader at IBM. Nicholas Linde brings experience from previous roles at IBM, Accenture, Ameriprise Financial Services, Inc. and AHEAD. Nicholas Linde holds a 2003 - 2007 Bachelor’s Degree in Economics @ University of Minnesota Duluth. With a robust skill set that includes Executive Leadership, ServiceNow, Leadership, Team Leadership, Agile Leadership and more. Nicholas Linde has 1 emails and 1 mobile phone numbers on RocketReach.
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