Nicholas Ilich Email & Phone Number

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Nicholas Ilich Location

Belle Haven, VA, US

Nicholas Ilich Work

Marketing Analytics @ Sirius XM Radio Inc. (April 2008 - Present)
Director Customer Operations @ (January 2004 - January 2008)
Business Process Management @ (January 1989 - January 1999)

Nicholas Ilich Education

University at Buffalo
Bachelor of Arts (Mass Communication)
1980-1984

Nicholas Ilich Skills

Analysis
Analytics
Budgets
Business Analysis
Business Process
CRM
Call Center
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Email Marketing
Forecasting
Management
Marketing
Outsourcing
Process Improvement
Program Management
Salesforce.com
Strategic Planning
Team Management
Training
Quality Management
Writing
High Volume
SQL Server
Cards
Customer Contact
Consulting
Channel
Customer Service Representatives
Prospects
Insurance
Reporting Systems
Vendors
Sales
Business Reviews
Net
Cost
Students
System Upgrades
Procedural
Performance Metrics
Finance
Structure
Analysts
Executive Positions
Test Marketing
Co Pa
Quantification
Database Applications
Contact Centers
Absenteeism
Temporary Placement
Offerings
Segmentation
Staff Scheduling
Google Analytics
Customer Support
Direct Mail
Subscription
Benchmarking
Film
Revenue
Design
Calls
General Electric
Program Managers
Enterprise Data
Statistics
Chat
Metrics
Keys
Circumstances
Teradata
Supervisor
Source
Order Tracking
Accounting
Internal Staff
Workflow
Structures
Benchmark
Profit
Philadelphia
Observation
System
Telecommunications
Business Services
SMSC
Education
DBMS
Performance Appraisal
Explaining
Process Analysis
Baltimore
Reports
Organizational Development
Branding
Developers
Microsoft Office
Mclean
Operations Management
Information Quality
Testing
Policy
Contact Center Operations
VA
Directors
Defining Requirements
Demonstration
Surveying
Radio
Customer Acquisition
Scheduling
Performance Reporting
Ratios
Project Management
Quality Control
Research
Key Clients
Reporting
Capital
Call Centers
Commercial Real Estate
Cost Reduction
Campaigns
Commercial Applications
Advertising Agency
Exchanges
Letters
Producing
Query Analyzer
Yahoo
C
Cognos
Product Rollouts
Applications
Perception
Web Development
Communication
Abandonment
Business Alignment
Project Bidding
Advertising
Quality Assurance
Customer Relationship Management
Business Process Analysis
Employee Recognition
Presentation
Operations
System Solutions
Microsoft Access
Pay for Performance
Email
Credit
Quantitative Analytics
Omniture
Technical Support
Data Driven Testing
Project
Prompt
SQL
Measurements
Employee Turnover
Mass Communication
Service Levels
Fax
Mail
Paper
Performance Improvement
Presentations
Media
Pricing
Websites
Responsibility
Internal Audit
Customer Experience
RightNow
Policies and Procedures
Milestones
Banking
Distribution
Art
Personnel Management
Collaborating
Data Management
US Healthcare
Front Line Management
System Development
Forms
Reviews
Union
New York
Desktop Environment
Microsoft SQL Server
Bonus
Expansions
Territory Management
IVR
Throughput
Billing
Analytical Skill
Rate
Organizational Behavior
Interest Rates
Summary Reports
Platforms
Invoicing
Decision Making
Facility Expansion
Financial Transactions
Business Strategy
Prospect
CPOE
Software Development
Television
Meetings
Consumer
Managing Workflow
Deliverables
Databases

Nicholas Ilich Summary

Nicholas Ilich, based in Belle Haven, VA, US, is currently a Marketing Analytics at Sirius XM Radio Inc.. Nicholas Ilich brings experience from previous roles at ePals and Verizon. Nicholas Ilich holds a 1980 - 1984 Bachelor of Arts in Mass Communication @ University at Buffalo. With a robust skill set that includes Analysis, Analytics, Budgets, Business Analysis, Business Process and more. Nicholas Ilich has 2 emails and 3 mobile phone numbers on RocketReach.