Nicholas Ilich Location
- Belle Haven, VA, US
Nicholas Ilich Work
- 2008 -now Marketing Analytics @ Sirius XM Radio Inc.
- 2004 -2008 Director Customer Operations @
- 1989 -1999 Business Process Management @
Nicholas Ilich Education
- State University of New York at Buffalo
Bachelor of Arts (Mass Communication)
1980-1984
Nicholas Ilich Skills
- Quality Management
- Writing
- High Volume
- SQL Server
- Cards
- Customer Contact
- Consulting
- Channel
- Customer Service Representatives
- Prospects
- Call Center
- Insurance
- Reporting Systems
- Vendors
- Sales
- Business Reviews
- Net
- Customer Retention
- Cost
- Students
- System Upgrades
- Procedural
- Performance Metrics
- Finance
- Structure
- Analysts
- Executive Positions
- Test Marketing
- Co Pa
- Quantification
- Database Applications
- Contact Centers
- Absenteeism
- Temporary Placement
- Offerings
- Segmentation
- Staff Scheduling
- Google Analytics
- Customer Support
- Direct Mail
- Subscription
- Benchmarking
- Film
- Management
- Revenue
- Design
- Outsourcing
- Calls
- General Electric
- Program Managers
- Enterprise Data
- Statistics
- Chat
- CRM
- Metrics
- Keys
- Circumstances
- Teradata
- Supervisor
- Source
- Order Tracking
- Accounting
- Internal Staff
- Salesforce.com
- Workflow
- Structures
- Benchmark
- Profit
- Philadelphia
- Observation
- Forecasting
- Customer Satisfaction
- System
- Telecommunications
- Business Services
- SMSC
- Education
- DBMS
- Team Management
- Performance Appraisal
- Explaining
- Process Analysis
- Baltimore
- Reports
- Organizational Development
- Branding
- Developers
- Microsoft Office
- Mclean
- Operations Management
- Information Quality
- Testing
- Training
- Policy
- Contact Center Operations
- Customer Service
- VA
- Directors
- Defining Requirements
- Demonstration
- Surveying
- Radio
- Customer Acquisition
- Scheduling
- Performance Reporting
- Ratios
- Project Management
- Quality Control
- Research
- Key Clients
- Reporting
- Capital
- Call Centers
- Commercial Real Estate
- Cost Reduction
- Analysis
- Campaigns
- Commercial Applications
- Advertising Agency
- Exchanges
- Letters
- Producing
- Query Analyzer
- Yahoo
- C
- Cognos
- Product Rollouts
- Applications
- Data Analysis
- Perception
- Business Analysis
- Web Development
- Communication
- Abandonment
- Business Alignment
- Project Bidding
- Advertising
- Strategic Planning
- Quality Assurance
- Customer Relationship Management
- Business Process Analysis
- Employee Recognition
- Presentation
- Operations
- System Solutions
- Microsoft Access
- Pay for Performance
- Marketing
- Credit
- Quantitative Analytics
- Omniture
- Technical Support
- Data Driven Testing
- Project
- Prompt
- SQL
- Measurements
- Employee Turnover
- Mass Communication
- Service Levels
- Fax
- Analytics
- Paper
- Performance Improvement
- Presentations
- Media
- Pricing
- Websites
- Responsibility
- Internal Audit
- Customer Experience
- RightNow
- Policies and Procedures
- Milestones
- Banking
- Distribution
- Art
- Personnel Management
- Collaborating
- Data Management
- US Healthcare
- Front Line Management
- System Development
- Forms
- Reviews
- Union
- New York
- Desktop Environment
- Microsoft SQL Server
- Process Improvement
- Bonus
- Expansions
- Territory Management
- IVR
- Throughput
- Billing
- Program Management
- Analytical Skill
- Rate
- Business Process
- Organizational Behavior
- Interest Rates
- Summary Reports
- Platforms
- Invoicing
- Decision Making
- Email Marketing
- Facility Expansion
- Budgets
- Financial Transactions
- Business Strategy
- Prospect
- CPOE
- Software Development
- Television
- Meetings
- Consumer
- Managing Workflow
- Deliverables
- Databases
Nicholas Ilich Summary
- Nicholas Ilich, based in Belle Haven, VA, US, is currently a Marketing Analytics at Sirius XM Radio Inc.. Nicholas Ilich brings experience from previous roles at ePals and Verizon. Nicholas Ilich holds a 1980 - 1984 Bachelor of Arts in Mass Communication @ State University of New York at Buffalo. With a robust skill set that includes Quality Management, Writing, High Volume, SQL Server, Cards and more. Nicholas Ilich has 2 emails and 3 mobile phone numbers on RocketReach.
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