Nicholas D'Attilo Email & Phone Number

Network Operations Center Manager @ Intrado

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Nicholas D'Attilo Location

New York, NY, US

Nicholas D'Attilo Work

Network Operations Center Manager @ (October 2024 - Present)
Manager, Premier Service Desk and Network Operations Center Manager @ (July 2008 - May 2024)
Network Operations Center Engineer @ (March 2001 - July 2008)
Work Center Supervisor @ (February 1997 - February 2001)
IC3 @ (January 1997 - January 2001)

Nicholas D'Attilo Education

Interior Communications Class "A" School 2001-2001
New Rochelle High School

Nicholas D'Attilo Skills

Account Management
Active Listening
Attention to Detail
Avaya
Avaya Aura
Avaya Communication Manager
Avaya IP Telephony
Avaya Products
Avaya Site Administration (ASA)
Body Language
Building Trust
Business-to-Business (B2B)
Call Center
Call Centers
Challenging Environment
Change Management
Cisco Call Manager
Cisco Technologies
Client Relations
Client Services
Coaching
Coaching & Mentoring
Communication
Conflict Management
Conflict Resolution
Contact Center Management
Critical Thinking
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Experience Management
Customer Relations
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Customer-Focused Service
Data-driven Decision Making
Difficult Situations
Emotional Intelligence
Employee Relations
Executive Leadership
Facility Management (FM)
Feedback Management
Help Desk Support
High-Pressure Situations
IRISnGEN
IT Leadership
IT Operations
IT Service Management
Identifying Issues
Incident Management
Incident Response
Interpersonal Communication
Interpersonal Relationships
Interpersonal Skills
Key Performance Indicators
LAN-WAN
Leadership
Leadership Communication
Leading Meetings
Managed Services
Management
Manufacturing Process Improvement
Media Relations
Meeting Facilitation
Microsoft Office
Networking
Note Taking
Organization Skills
Organizational Talent
People Management
Presentation Skills
Problem Solving
Process Efficiency
Program Management
Project Planning
Relationship Building
Root Cause Analysis
Service Desk
Service Desk Management
Service Levels
Service-Level Agreements (SLA)
Skilled Multi-tasker
Software Documentation
Strategic Planning
Strategic Thinking
Supervisory Skills
Support Services
Switches
Team Leadership
Team Performance
Telecommunications
Telephony
Transparency
Troubleshooting
Video Conferencing
VoIP
Voice over IP (VoIP)
Zenoss
Voice Over Ip Voip
Lan Wan
Voice Over Ip

Nicholas D'Attilo Summary

Nicholas D'Attilo, based in New York, NY, US, is currently a Network Operations Center Manager at Intrado. Nicholas D'Attilo brings experience from previous roles at C1, RGTS and U.S Navy. Nicholas D'Attilo holds a 2001 - 2001 Interior Communications Class "A" School. With a robust skill set that includes Account Management, Active Listening, Attention to Detail, Avaya, Avaya Aura and more. Nicholas D'Attilo has 1 mobile phone numbers on RocketReach.