Nic Johnson Email
Customer Experience Manager @ Dŵr Cymru Welsh Water
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Nic Johnson Location
- Cardiff, GB
Nic Johnson Work
- Customer Experience Manager @ (May 2026 - Present)
- Customer Experience Insight Manager @ (January 2022 - May 2026)
- Customer Insight Manager (secondment) @ (September 2020 - January 2022)
- Customer Support Manager @ (June 2018 - September 2020)
- Continuous Improvement Specialist @ (July 2017 - June 2018)
- Customer Journey Consultant @ (February 2015 - July 2017)
- Project Team Manager @ (January 2014 - January 2015)
- Team Manager @ (January 2011 - January 2014)
- Meter Reader @ (May 2008 - December 2010)
Nic Johnson Education
- Afan College
Advanced GNVQ in Engineering (Mechanical Engineering)
1996-1998
Nic Johnson Skills
- Consulting
- Stakeholder Management
- Business Transformation
- Business Analysis
- Resource Management
- Team Management
- Strategy
- Business Process
- Change Management
- Facilitation
- Customer Journey Mapping
- Business Process Improvement
- Customer Journeys
- Management
- Project Team Management
- Lean Six Sigma
- Coaching
- Project Management
- Problem Solving
- Business Process Mapping
- Continuous Improvement
- Test Management
- Project Delivery
- Performance Management
Nic Johnson Summary
- Nic Johnson, based in Cardiff, GB, is currently a Customer Experience Manager at Dŵr Cymru Welsh Water. Nic Johnson brings experience from previous roles at Dŵr Cymru Welsh Water. Nic Johnson holds a 1996 - 1998 Advanced GNVQ in Engineering in Mechanical Engineering @ Afan College. With a robust skill set that includes Consulting, Stakeholder Management, Business Transformation, Business Analysis, Resource Management and more. Nic Johnson has 2 emails on RocketReach.
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Top Dŵr Cymru Welsh Water Employees
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Cardiff, GB
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United Kingdom
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Amanda Edwards
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Steve Youell
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Rob Fancourt
Capital Delivery Director
Cardiff, GB
Margot Mear
Head of Portfolio Management
Cardiff, GB
Simon Boyland
Head of Resilience
Monmouth, GB
Gary Rees
General Counsel
Cardiff, GB
Martin Driscoll
Director People and Workforce
Cardiff, GB
Jamie Coward
Head of Cloud and IT Operations
Cardiff, GB
Adrian Johnson
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Paula Burnell
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